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How to Fix 'The Last Backup Could Not Be Completed' Error
Did your iCloud backup fail? Try these tips
By Michael Archambault Michael Archambault Writer New York Institute of Technology Michael Archambault is a technology writer and digital media specialist. His work has appeared in Mobile Nations, Amazon’s Digital Photography Review, PetaPixel, and other outlets. lifewire's editorial guidelines Updated on June 8, 2020 Tweet Share Email Tweet Share Email Microsoft Microsoft Apple Google Tablets Accessories & Hardware Backing up your iPhone and iPad to iCloud is a critical part of keeping your data safe in the event of a device failure or loss. But iOS device users sometimes receive a disturbing message saying, "The last backup could not be completed." Here's a look at what might cause this problem and how to fix it and get your iCloud backups running smoothly once again. These troubleshooting steps apply to iCloud Backup for iPhone, iPad, and iPod touch devices. Causes of iCloud Backup Errors
A variety of factors can cause iCloud backup errors, including mismatched Apple ID credentials, not enough iCloud storage, a poor Wi-Fi connection, and a lack of physical storage space on the device. Whatever the cause, there are some simple troubleshooting steps to try. Dong Wenjie / Getty Images How to Fix iCloud Backup Errors in iOS
If you receive the error, "The last backup could not be completed," try these troubleshooting steps, which range from simple fixes to more advanced adjustments. Make sure iCloud Backup is enabled. It's possible that your iCloud Backup setting isn't enabled correctly. Check the Settings app on the iOS device and make sure iCloud Backup is turned on. Connect the device to Wi-Fi and a power source. iOS devices run an automatic iCloud backup at night only if the devices are connected to Wi-Fi and a power source. Make sure the device is plugged into a wall outlet at night and check that it's connected to Wi-Fi and in range of the Wi-Fi network. Ensure you have iCloud storage. One of the most common reasons for an iCloud backup to fail is because you ran out of iCloud storage. Apple includes a small amount of iCloud storage space for free, but most users require more space over time. Check your storage space and increase it if necessary. Make sure the iOS device has enough storage. When an iOS device's local storage is filled to the brim, it has trouble completing basic tasks, such as backing up the device to iCloud. Check the available device storage and see if it has a minimum of 1 GB of free space. Free up space on your device if necessary. Sign out of iCloud and then sign back in. Sign out of your iCloud account, and then immediately sign back in. This can sometimes fix any lingering issues with iCloud. Check the Apple System Status page. If your iCloud backup fails, it might be a problem on Apple's end. Check the Apple System Status page to make sure iCloud Backup isn't experiencing issues. Contact Apple iCloud support. If no other troubleshooting steps solved the iCloud backup error, check out the Apple iCloud support page. This page covers a variety of help topics that are delivered through phone, chat, and email support. There's also an Apple Community where you can submit a question and get help. If you prefer in-person help, make an appointment with the Genius Bar at your nearest Apple Store. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Transfer Messages from iPhone to iPhone How to Fix It When WhatsApp Images and Videos Are Not Showing in Gallery How to Fix FaceTime Lag How to Fix a Missing AirPlay Icon on iPhone and Mac Sync Your iPhone and iPad in a Few Simple Steps How to Delete an iCloud Email Account Permanently How to Back Up iPhone 5 10 Ways to Speed Up a Phone That's Running Too Slowly How to Fix a "Failed to Obtain IP Address" Android Error How to Fix 'iPhone Is Disabled' Error How to Fix It When Mobile Data Is Not Working How to Restore Your iPhone From a Backup How to Fix It When 'Move to iOS' Isn't Working How to Fix It When an Apple Podcast Won't Play How to Find a Wi-Fi Password on an iPhone How to Fix It When Alexa says the Echo is Offline Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies