AirDroid Remote Support Remote Assistance for TeamsProducts AirDroid Personal Management suite for your private mobile devices at home and at workAirDroid CastNEW A powerful remote casting tool, easy to cast the screens of your phone and PCAirDroid BusinessNEW Enterprise MDM solution with powerful remote access and control capabilities. Affordable, secure, easy to use, and can effectively reduce operational costs for businesses.Remote Support for Business Remote assistance solution for customer support teams with shared screen, voice call, and remote control. Improve service quality and efficiency for businesses.File Transfer & ManagementRemotely Control Android DevicesScreen MirroringRemote CameraNotifications & SMS ManagementCast iOS and Android device screens to a computerCast PC screen to other PCsControl iOS and Android devices on a computerUse a USB cable to cast screenTurn your computer into an AirPlay ReceiverCast to the Browser NEWRemote Access (View & Control)Management & SecurityMonitor, Alerts & Workflows NEWFile TransferMobile Application Management (AMS feature)Kiosk ModePolicyGeofencing & TrackingRemote Support for Business with ARRemote Support for PersonalSolutions AirDroid Personal Use AirDroid Personal to be more productive at home and at workAirDroid CastNEW Support screencasting from your phone screens (Android/iOS) or PC screens (Windows/Mac), suitable for remote meetings, game streaming, remote teaching, and more.Remote Support for your family Help your families walk through device issues, or directly take control of itMobile device management & remote access Use AirDroid Business to streamline IT resources, reduce cost, and increase efficiencyRemote Support for Business Use AirDroid Remote Support to provide 1-to-1 remote assistance & troubleshooting for clients, staffs, and business partnersBy IndustryDigital Signage & MultimediaIT & MSP ServicesUnattended DevicesTransportation & LogisticsCommunicationsEducationBy Device NumberSmall-Scale Deployment (10-100)Large-Scale Deployment (100+)Hardware manufacturersIT system integrators and software providersIn-house IT support teamPricingResources LearnResource Library Datasheets & guidesHelp Center FAQs, tutorials, or talk to usBlog News, guides, and tipsHow-to How-to articles, must-know tricksCompanyAbout Sand StudioSecurity CenterContact usPartners Partner Programs Explore AirDroid Business Partner Programs to help you grow your business Reseller Partners Sells industry-leading MDM and remote control solutions Referral Partners Drive more high-value leads for AirDroid Business MSP Partners Offer AirDroid Business as a subscription service to your customers Distributor Partners Join the distribution program, generate revenue growth OEM/ODM Partners Integrate AirDroid Business to your devices, strengthen products and servicesDownloadAirDroid Web AirDroid Cast Web Schedule a Demo Contact UsSign inUser centerSign out Products AirDroid Personal OverviewFile Transfer & ManagementRemotely Control Android DevicesScreen MirroringRemote CameraNotifications & SMS ManagementAirDroid Cast NEW OverviewCast iOS and Android device screens to a computerCast PC screen to other PCsControl iOS and Android devices on a computerUse a USB cable to cast screenTurn your computer into an AirPlay ReceiverCast to the Browser NEWAirDroid Business NEW OverviewRemote Access (View & Control)Management & SecurityMonitor, Alerts & Workflows NEWFile TransferMobile Application Management (AMS feature)Kiosk ModePolicyGeofencing & TrackingRemote Support for Business OverviewRemote Support for Business with ARRemote Support for PersonalSolutions AirDroid PersonalAirDroid CastRemote Support for your familyMobile device management & remote access OverviewDigital Signage & MultimediaIT & MSP ServicesUnattended DevicesTransportation & LogisticsCommunicationsEducationSmall-Scale Deployment (10-100)Large-Scale Deployment (100+)Remote Support for Business OverviewHardware manufacturersIT system integrators and software providersIn-house IT support teamPricingResources Learn Resource LibraryHelp CenterBlogHow-toCompany About Sand StudioSecurity CenterContact usPartners Partner ProgramsReseller PartnersReferral PartnersMSP PartnersDistributor PartnersOEM/ODM PartnersDownloadContact Us Schedule a DemoSign in
Sign out Instant IT support for hardware manufacturers system integrators software solution providers and employees
Remotely troubleshoot iOS and Android device issues for your customers, remote workforce, and frontline employees as if you are with them on the scene.Free trial Contact sales Save expenses and time from on-site troubleshooting
Your customers' devices are an integral part of their business operations, therefore they can't afford to be down for too long. The traditional phone and verbal instructions often just create more confusion. Traveling onsite or having the devices returned to you not only is costly but would only extend the downtime. AirDroid Remote Support addresses all these challenges by allowing you to support your customers, faster and easier. Benefits for using AirDroid Remote Support
Reduce device and service downtimeSave costs from frequent onsite visitsRespond to issues more quickly Powerful remote support capabilities for easier troubleshooting
Charged by Seats & Supports Unlimited Devices1
Remote Control2
Screen Sharing
Voice Chat
Screen Privacy
Quick Connect
iOS & Android Support
OEM & Reseller Partnership3
Learn more about the capabilities > For hardware manufacturers
You need to provide remote training and troubleshooting for system integrators who buy from you. The traditional way of having the malfunctioned devices sent back for a week-long inspection is time-consuming and costly. Trying to solve issues using phone calls is inefficient. Now with a fraction of the cost, you can easily work with your partners on device issues using voice chat, shared screen, and many other tools.OEM partnerships available, including customizing app interface, company logo, and other options to have unified branding for your company.Participate in resell programs and profitably address the needs of your customers. Contact our sales team for more information.Different from our MDM solution, AirDroid Remote Support is charged by seats instead of devices. Every seat supports unlimited endpoints without additional cost. For system integrators & software solution providers
Your enterprise customers rely on your timely support to keep the devices up without interrupting their sales and services. Use shared screen along with voice chat to make troubleshooting a breeze. You can remotely control a device when the issue gets too complex and requires a fix directly from you. Every remote session is encrypted and requires customers' consent before connecting to protect company data and privacy.Minimize device downtime for your customersRespond to time sensitive issues more quicklyIncreased customer satisfaction to help with retention For in-house IT support team
When supporting a remote workforce or frontline employees who aren't tech-savvy, the processes can be frustrating and time-consuming. With AirDroid Remote Support, an app and a 9-digit code are all you need to provide instant support. Use shared screen, tutorial gestures, and voice chat to quickly identify and guide them through the issues. Not only do you maintain productivity by cutting down device downtime, but also greatly improve internal support efficiency.Reduce IT workload and time spent on each support caseSupport multiple employees simultaneously by adding seats to eliminate wait timeUnlimited device connection without additional cost Remotely resolve device issues faster and easier
Free trial See pricing1. The number of seats determines how many support agents can use AirDroid Remote Support at the same time. The more seats you get, the more agents can use the application simultaneously. Each seat comes with support for unlimited devices.2. The remote control feature is only available for controller device running iOS/Android AirDroid Business. The remote control add-on is only available for controlled devices running Android 7.0 and above.3. Please contact our sales team for OEM partnership details. About AirDroid Remote Support AirDroid Remote Support software helps technicians visualize remote issues and guide on-site personnel with clear instructions that phone calls or emails can't provide. The perfect remote troubleshooting tool for resolving mobile and technical issues in the field. CompanyAbout Sand Studio Contact Us Partners EULA Privacy Policies Payment Terms Security Center GDPRResourcesResource Library Help Center How-to Blog Pricing DownloadAirDroid ProductsAirDroid Personal AirDroid Cast AirDroid Business AirDroid Parental Control AirDroid Remote SupportCompany About Sand StudioContact UsPartnersEULAPrivacy PoliciesPayment TermsSecurity CenterGDPRResources Resource LibraryHelp CenterHow-toBlogPricingDownloadAirDroid Products AirDroid PersonalAirDroid CastAirDroid BusinessAirDroid Parental ControlAirDroid Remote SupportlinkedIn/ twitter/ facebook/ youtube 2011-2022 Sand Studio, SingaporeEnglishEnglishDeutschEspañolFrançaisItalianoPortuguês(BR)日本語简体中文繁體中文Português(PT)We use cookies to ensure you get the best experience. By using our website you agree to our Privacy Policy. 2011-2022 Sand Studio, Singapore