Australian Fallout 76 Customers To Receive Refunds

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Australian Fallout 76 Customers To Receive Refunds

Australian customers are in for a treat as the ACCC has ruled Fallout 76 customers are due for a refund. isn't even a year old yet has managed to earn an unfavorable reputation among its player base thanks to Bethesda's marketing decisions and overpriced micro-transaction implementations. Combined with the recent service that essentially locks the ability to create private servers behind a paywall, players have every reason to issue complaints about Fallout 76 in hopes that something can be done to improve the game. Now, it seems that Australian players will be able to get refunds after putting up with Fallout 76's problems. The Australian Competition & Consumer Commission (ACCC), which enforces consumer protection laws in Australia, has announced that fans who purchased Fallout 76 between a certain period will be able to receive a refund after that Bethesda was "likely to have contravened the Australian Consumer Law." THEGAMER VIDEO OF THE DAY via: Bethesda.net Initially, when Fallout 76 released, Australian players complained that they weren't able to play the game because of all the server problems, graphical issues, and other bugs they encountered. When they asked Bethesda for a refund, they were told no one was entitled to one. However, they actually were, as admitted by Bethesda's parent company, ZeniMax. In Australia, when consumers purchase a product, that product comes with various guarantees and all retailers need to make sure that their refund policies do not violate Australian Consumer Law. As part of the ruling, ZeniMax has also agreed to change its customer service documents to clarify consumer rights under Australian Consumer Law. For those hoping to take advantage of the refund, a few requirements must be met. Firstly, the refund offer is only eligible to players who purchased Fallout 76 in Australia. Secondly, players are eligible for a refund only when they asked for one between November 24, 2018 and June 1, 2019. It isn't clear if those who requested a refund after June 1 will be eligible. Those who meet the criteria for a refund can learn more about requesting one . This isn't the first time the ACCC was involved in a video game refund dispute, however. Back in 2014, the government body filed a because of Valve's inadequate refund policy on Steam which was then implemented one year later. Source: