AARP Volunteer Portal Frequently Asked Questions Volunteer

Portal Information for Current AARP Volunteers

Tips to help existing volunteers access and troubleshoot the online platform

The AARP Volunteer Portal is an online platform that supports the work of committed volunteers across AARP’s volunteer programs. This interactive hub allows volunteers to engage fully with AARP staff and other volunteers from the comfort of their home, or the convenience of their office, by providing a one-stop shop for getting everything done. Whether you’re submitting requests for reimbursements, reviewing volunteer resources and materials, or engaging in real-time chats with volunteer colleagues from across the nation, you can do it all from this secure digital platform. Please note: You must first register and then log in to access all of the features of the Volunteer Portal.

Who can use the Volunteer Portal br

The AARP Volunteer Portal is accessible to all active AARP volunteers. If you are not an active AARP volunteer or are unsure of your status, please contact your AARP volunteer program lead.

How to access the portal

If you are a current volunteer, you can access the portal here: . To ensure the best user experience, volunteers are encouraged to access the Volunteer Portal through . You can also use other internet browsers, including , or . Note: Internet Explorer is not a compatible option for accessing the Volunteer Portal.

First-time users

Each first-time Volunteer Portal user will receive an email invitation directly from the volunteer program on how to access the Volunteer Portal. If you have not received this notification and are a new AARP volunteer, please reach out to your volunteer supervisor for assistance. You will not be able to access the Volunteer Portal for the first time without the invitation email.

Returning users

After your first registration and login, you cannot access the Volunteer Portal through the link in your email invitation. Returning users can navigate to the Volunteer Portal by visiting the website, . To log in, you will only need the email address you used to register with AARP along with your secured password.

Having trouble accessing the Volunteer Portal Try these troubleshooting tips

Check the internet browser you are using. Internet Explorer is not compatible with the Volunteer Portal.
Check to make sure you are on the correct website. Always go to . Check your login information. Are you using the correct email?
Can’t remember your password? Select the password reset button below the password box. Clear your computer’s browser history. Use this tip sheet for steps on how to clear your web browser’s history: If all else fails, contact the Volunteer Helpline!

Have more questions about the Volunteer Portal

Contact the Volunteer Helpline at or give us a call at 1-833-VOL-AARP (865-2277). Featured AARP Member Benefits See more Technology & Wireless offers > See more Events offers > See more Vision Benefits offers > See more Magazines & Resources offers > Cancel You are leaving AARP.org and going to the website of our trusted provider. The provider’s terms, conditions and policies apply. Please return to AARP.org to learn more about other benefits. Your email address is now confirmed. You'll start receiving the latest news, benefits, events, and programs related to AARP's mission to empower people to choose how they live as they age. You can also by updating your account at anytime. You will be asked to register or log in. Cancel Offer Details Disclosures

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