AARP National Survey on Consumer Preparedness and E-Commerce: A Survey...

AARP National Survey on Consumer Preparedness and E-Commerce A Survey of Computer Users Age 45 and Older

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Report Home In an increasingly technology-driven business environment, a significant proportion of computer users age 45 and older are inadequately prepared to deal with electronic commerce and online transactions. This is especially true for users who are over 65, less affluent, less educated, and generally less proficient and less confident than those younger, more affluent, and better educated. To those surveyed, confidentiality of personal financial information is of utmost concern. Almost all believe that any personal information given during a financial transaction should remain the consumer's property, and oppose unrestricted sharing of personal financial information among businesses. The telephone survey of 1,002 midlife and older computer users, among them 375 AARP members, was conducted in February 2000, and includes those with access to computers, whether at home (81%) and/or elsewhere (50%). Cancel You are leaving AARP.org and going to the website of our trusted provider. The provider’s terms, conditions and policies apply. Please return to AARP.org to learn more about other benefits. Your email address is now confirmed. You'll start receiving the latest news, benefits, events, and programs related to AARP's mission to empower people to choose how they live as they age. You can also by updating your account at anytime. You will be asked to register or log in. Cancel Offer Details Disclosures

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