Long-Distance Callers' Awareness and Use of Various Telephone-Related ...

Long-Distance Callers' Awareness and Use of Various Telephone-Related Options

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In today's telecommunications industry, long-distance callers first choose a long-distance provider through their local telephone company when their telephone is connected. No further action, other than paying the monthly bill, is necessary to make long-distance calls from home. However, long-distance callers have a number of other telephone-related options that could save them money on their monthly bills or allow them to enjoy additional services. Regrettably, many callers and particularly older callers do not take advantage of these options. This 38-page report written by Christopher A. Baker of the Public Policy Institute, suggests that a primary reason for this behavior is that long-distance callers are misinformed and/or lack essential information about their telephone-related options. As a result, they pay unnecessarily high rates for long-distance service and miss out on useful services. Cancel You are leaving AARP.org and going to the website of our trusted provider. The provider’s terms, conditions and policies apply. Please return to AARP.org to learn more about other benefits. Your email address is now confirmed. You'll start receiving the latest news, benefits, events, and programs related to AARP's mission to empower people to choose how they live as they age. You can also by updating your account at anytime. You will be asked to register or log in. Cancel Offer Details Disclosures

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