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Frequently asked questions

To have your employer or another company direct deposit money into your account, follow their specific steps and provide them with Fidelity's routing and account numbers. Note: If you prefer, you can use the for a Fidelity Account to provide the correct routing and account numbers. Electronic funds transfers (EFT) from Fidelity accounts are generally received within 2 business days. EFTs sent to Fidelity accounts are typically available within 4 business days, but the funds are usually available for trading before settlement. The Fidelity routing number, also known as the ABA number, for electronic funds transfer (EFT) or direct deposit is 101205681. If you're setting up direct deposit, visit for more information. The processing time for your deposit depends on the method you use to deposit your money. Online transfers (or EFTs) from a checking or savings account should process within 1 to 3 business days if you submit your transfer by 4 p.m ET. If you deposit a check via mobile app before 4 p.m. ET, the deposit should process within 4 business days. Deposits made via wire transfer typically process within 24 hours. The processing time for your withdrawal depends on the method you use to withdraw your money. If you choose to transfer your money electronically to another account, such as a checking or savings account, your withdrawal should process within 1 to 3 business days if you submit your request by 4 p.m. ET. If you choose to wire your money to another account, the transfer should process immediately as long as you submit your request by 4 p.m. ET. If you request to have a check sent to you, the check takes about 5 to 6 business days to process before it's mailed to you. Transfer a workplace account like a 401(k) or 403(b) Transferring a retirement account to Fidelity from a former employer is called a rollover. The process varies depending on the rules assigned to your account, and it typically takes 7–10 minutes to complete the online form.

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To help prevent unauthorized access to your account, we use 2-factor authentication to verify your identity. This enhanced security feature prevents someone from accessing your account, even if they have your password. Fidelity's Virtual Assistant uses advanced technology and artificial intelligence to help with frequently asked questions and to enhance your digital experience. It is designed to be both anticipatory and responsive based on your search terms, information you enter in reply to the Virtual Assistant's questions, and your account and other information on file with Fidelity. Fidelity does not guarantee accuracy of the Virtual Assistant's responses or alignment of its suggestions with your intended purpose. The Virtual Assistant does not recommend the purchase or sale of specific securities or digital assets. While it may offer educational information, it does not have the capability to discern what investment choices would be suitable for your personal situation. Do not attempt to place trade orders through the Virtual Assistant; it can provide you with guidance as to how to place a trade at Fidelity, but the Virtual Assistant cannot execute trades on your behalf. Any personal, account or other information you provide to the Virtual Assistant, as well as all search information entered, may be retained, accessible to Fidelity personnel, and used and shared consistent with Fidelity's Privacy Policy. Notwithstanding, you should not provide the Virtual Assistant with credit or debit card information or protected health information. 937473.10.0

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. . Important Information Virtual Assistant is Fidelity’s automated natural language search engine to help you find information on the Fidelity.com site. As with any search engine, we ask that you not input personal or account information. Information that you input is not stored or reviewed for any purpose other than to provide search results. Responses provided by the virtual assistant are to help you navigate Fidelity.com and, as with any Internet search engine, you should review the results carefully. Fidelity does not guarantee accuracy of results or suitability of information provided. Keep in mind that investing involves risk. The value of your investment will fluctuate over time, and you may gain or lose money.

Fidelity does not provide legal or tax advice, and the information provided is general in nature and should not be considered legal or tax advice. Consult an attorney, tax professional, or other advisor regarding your specific legal or tax situation.
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