How to Reset or Change Your Password - Fidelity

Please enter a valid email address Please enter a valid email address Important legal information about the email you will be sending. By using this service, you agree to input your real email address and only send it to people you know. It is a violation of law in some jurisdictions to falsely identify yourself in an email. All information you provide will be used by Fidelity solely for the purpose of sending the email on your behalf. The subject line of the email you send will be "Fidelity.com: " Your email has been sent.

Mutual Funds and Mutual Fund Investing - Fidelity Investments

Clicking a link will open a new window.

How to Reset or Change Your Password

Are you having trouble logging in? If you've incorrectly entered your password three times, you'll be locked out of your account and will need to reset your password. You can also change your password to enhance your security at any time. : You'll need to verify your identity: When asked to request a security code, select the phone number where you want the code sent When you get it, be sure to enter the actual 6-digit security code in the field and not the number the code comes from If you're asked a security question, answer it and then you'll be prompted to create a new password: If you answer incorrectly, we'll block access to your account until we can verify no one else is trying to access it To unblock your account, please call a customer service representative at 800-343-3548 To : On the page, enter your current password Create and confirm your new password Please wait while Fidelity's Virtual Assistant loads. * Fidelity's Virtual Assistant uses advanced technology and artificial intelligence to help with frequently asked questions and to enhance your digital experience. It is designed to be both anticipatory and responsive based on your search terms, information you enter in reply to the Virtual Assistant's questions, and your account and other information on file with Fidelity. Fidelity does not guarantee accuracy of the Virtual Assistant's responses or alignment of its suggestions with your intended purpose. The Virtual Assistant does not recommend the purchase or sale of specific securities or digital assets. While it may offer educational information, it does not have the capability to discern what investment choices would be suitable for your personal situation. Do not attempt to place trade orders through the Virtual Assistant; it can provide you with guidance as to how to place a trade at Fidelity, but the Virtual Assistant cannot execute trades on your behalf. Any personal, account or other information you provide to the Virtual Assistant, as well as all search information entered, may be retained, accessible to Fidelity personnel, and used and shared consistent with Fidelity's Privacy Policy. Notwithstanding, you should not provide the Virtual Assistant with credit or debit card information or protected health information. 708394.9.1

Footer

Stay Connected