How to Change Your Security Questions & Answers - Fidelity

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How to Update Your Security Questions & Answers

Every time you update your password, you'll need to answer the personalized security questions that you've previously provided on Fidelity.com. It's easy to change your security questions and answers once you've logged into your account. . You can establish up to four security questions. After that, you'll be prompted for your Fidelity password for your changes to take effect. Keep the following in mind when you create your security questions: Choose questions with answers that are easy for you to remember but difficult for others to guess. Don't share your security questions and answers with anyone. Answers are not case sensitive.

What to expect

After you submit your answers to the security questions, you'll get a confirmation within a few days via email or U.S. Mail depending on your delivery preferences. Please wait while Fidelity's Virtual Assistant loads.

Questions

* Fidelity's Virtual Assistant uses advanced technology and artificial intelligence to help with frequently asked questions and to enhance your digital experience. It is designed to be both anticipatory and responsive based on your search terms, information you enter in reply to the Virtual Assistant's questions, and your account and other information on file with Fidelity. Fidelity does not guarantee accuracy of the Virtual Assistant's responses or alignment of its suggestions with your intended purpose. The Virtual Assistant does not recommend the purchase or sale of specific securities or digital assets. While it may offer educational information, it does not have the capability to discern what investment choices would be suitable for your personal situation. Do not attempt to place trade orders through the Virtual Assistant; it can provide you with guidance as to how to place a trade at Fidelity, but the Virtual Assistant cannot execute trades on your behalf. Any personal, account or other information you provide to the Virtual Assistant, as well as all search information entered, may be retained, accessible to Fidelity personnel, and used and shared consistent with Fidelity's Privacy Policy. Notwithstanding, you should not provide the Virtual Assistant with credit or debit card information or protected health information. 709647.2.0

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