Customer Service FAQ Tech Support
Fidelity Customer Service FAQ - Tech Support Please enter a valid email address Please enter a valid email address Important legal information about the email you will be sending. By using this service, you agree to input your real email address and only send it to people you know. It is a violation of law in some jurisdictions to falsely identify yourself in an email. All information you provide will be used by Fidelity solely for the purpose of sending the email on your behalf. The subject line of the email you send will be "Fidelity com: " Your email has been sent.
Note: If you are using a mobile device such as a smartphone or tablet, you may want to use a desktop computer instead. Some mobile devices are not able to access PDF documents. Fidelity can also mail you a copy of the form you need. If you're still experiencing issues after following these steps, please see Adobe's advanced troubleshooting guide for help with or the form.
Mutual Funds and Mutual Fund Investing - Fidelity Investments
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GoFidelity com
Fidelity com is designed to provide customers with a secure, optimal digital experience and is built to support the latest web browsers. We support current releases for the following desktop and mobile devices: Desktop: Google ChromeTM, Mozilla Firefox, Apple Safari, and Microsoft Edge Mobile Devices: Apple Safari, Google Chrome, and AndroidTM Please keep in mind that all older versions of these browsers may not be fully compatible with Fidelity com. Using the latest browsers may provide better encryption and privacy support, which can protect you from vulnerability to viruses, spyware, malware, and other security issues. Get free upgrades and guidance here: (Mac operating systems only) Fidelity com is best viewed using the most recent versions of the following plug-ins (free download): Balances and certain features are not available on Saturday mornings from 4 a.m. to 5 a.m. ET, and on Sunday mornings from 3 a.m. to 7 a.m. ET. Sometimes a browser doesn't receive all the data transferred from the server, which can cause spaces where the images should be. To solve the problem, try one of the following: Select the Reload/Refresh icon at the top of the browser. This will cause the information to be transferred to the browser again. Try clearing the browser's cache. (The procedure for doing this will vary depending on your browser. Perform a basic Internet search for instructions.) Note: If the links to the images are no longer active, you will not be able to download the images. Try the following steps if you experience difficulties accessing a PDF form on Fidelity com: Be sure the of Adobe Reader is installed on your computer.Note: If you are using a mobile device such as a smartphone or tablet, you may want to use a desktop computer instead. Some mobile devices are not able to access PDF documents. Fidelity can also mail you a copy of the form you need. If you're still experiencing issues after following these steps, please see Adobe's advanced troubleshooting guide for help with or the form.