Computer Support Scam Victims Awarded Refund Scams & Fraud

Tech-Support Scam Victims to Share $10 2 Million Refund

A company that made false sales claims will compensate consumers

Matej Moderc/Getty Images The scammers used high-pressure sales tactics while falsely claiming to find viruses and malware on victims’ computers. The Federal Trade Commission announced on Monday it will begin mailing 36,830 checks totaling $10,158,601 to consumers who were victimized by a high-pressure that made false claims. Inbound Call Experts, LLC, doing business as Advanced Tech Support, and other defendants, agreed to pay the money as part of a settlement with the FTC. The company and other defendants are accused of using high-pressure sales pitches to market products and services while falsely claiming to find viruses and malware on victims’ computers. The average refund is $277. The agency advised recipients to deposit or cash the checks within 60 days. Questions should go to the FTC at 1-877-793-0908. The defendants who operated the Florida-based tech-support scheme allegedly deceived thousands of consumers. A court order blocks the accused from misrepresenting that they have spotted performance or security problems on consumer computers. A court-appointed monitor will oversee the company for two years at the defendants’ expense, the FTC said. The court order also requires the defendants to review the of those they’ve worked with to generate leads. The stipulated order announced on Monday resolved the case. Defendants include Advanced Tech Supportco LLC; PC Vitalware LLC; Super PC Support LLC; Robert D. Deignan, Paul M. Herdsman and Justin M. Wright.

More on Scams

Cancel You are leaving AARP.org and going to the website of our trusted provider. The provider’s terms, conditions and policies apply. Please return to AARP.org to learn more about other benefits. Your email address is now confirmed. You'll start receiving the latest news, benefits, events, and programs related to AARP's mission to empower people to choose how they live as they age. You can also by updating your account at anytime. You will be asked to register or log in. Cancel Offer Details Disclosures

Close In the next 24 hours, you will receive an email to confirm your subscription to receive emails related to AARP volunteering. Once you confirm that subscription, you will regularly receive communications related to AARP volunteering. In the meantime, please feel free to search for ways to make a difference in your community at Javascript must be enabled to use this site. Please enable Javascript in your browser and try again.