Quarterly Updates

Quarterly Updates

Quarterly Updates - Fidelity

Q1 2021 Business Update​

Fidelity’s momentum at the end of 2020 continued into Q1 of 2021. Strong markets mixed with high levels of customer engagement resulted in record account growth, trade, and call volume across all of our major businesses. Throughout the quarter, Fidelity continued to deliver new, innovative solutions to help strengthen and secure our clients' financial well-being, support employers, and invest in technology to bolster the growth of independent wealth management firms and institutions.

h2 FINANCIAL RESULTS

TOTAL DISCRETIONARY ASSETS

$3 9 trillion

35.4% from Q1 2020 ASSETS UNDER ADMINISTRATION

$10 4 trillion

42.6% from Q1 2020

h2 CUSTOMER GROWTH

NEW ACCOUNTS*

4 1 million

156.3% compared to Q1 2020 TOTAL ACCOUNTS*

81 1 million

9.0% compared to Q1 2020 NEW RETAIL ACCOUNTS OPENED BY INVESTORS
35 YEARS OLD OR YOUNGER

1 6 million

222.8% compared to Q1 2020 TOTAL DAILY AVERAGE TRADES**

3 5 million

59.1% compared to Q1 2020

INDUSTRY RECOGNITION

a recognition of funds and fund management firms that have provided strong risk-adjusted performance and consistent returns across a variety of asset classes. which features companies that lead in employing distributed ledger technology and have revenue or a valuation of at least $1 billion. Fidelity is committed to delivering high-quality experiences to our customers, from their first investment to planning for health care in retirement. In Q1, Fidelity continued to introduce dynamic and personalized advice and resources to meet our customers where they are and address high volumes of customer calls and trades. To engage with customers directly on social media, Fidelity hosted an “Ask Me Anything” (AMA) session on Reddit. Fidelity was the first financial services company to establish a customer service capability on Reddit to listen, learn, and evolve how we support our customers. Our newly formed Customer Inclusion team aims to help all customers with their unique and specific needs by focusing on the intersectionality of people's identities, values, and cultures. At our Women Talk Money virtual pop-up experience in celebration of Women's History Month, we partnered with 15,000+ employers across the country to make financial guidance more accessible to 10M+ women. Fidelity serves 14.5M female investors, more women than any other firm in the industry. Even during moments of volatility, Fidelity’s strength and stability allow us to develop new products and services for our core businesses and pursue new growth areas that are important to our future.

h2 Introduced Fidelity Advantage 401 k

an offering for small businesses that do not offer a retirement plan today. This is an opportunity to close the retirement coverage gap, while allowing business owners to outsource retirement plan management to Fidelity and instead focus on what they do best—running their businesses.

h2 Launched four new active equity ETFs and two new active bond ETFs

expanding our suite of innovative investment products, and offering more choices to deliver outstanding value to clients. As a leading provider, Fidelity manages 39 ETFs and our platform offers individual investors and advisors access to more than 2,000 third-party ETFs, commission-free, with more than $741 billion in ETF client assets as of March 31, 2021.*

h2 Expanded line up of Separately Managed Accounts SMAs

to help advisors meet growing client demand for tailored investment management solutions. SMAs can enable advisors to personalize clients’ portfolios and manage taxes efficiently, and offer increased transparency through direct ownership of securities.

h2 Fidelity signed the State of Connecticut as a 529 educational savings plan client

with the goal of helping Connecticut families save for growing higher education expenses. Fidelity continues to modernize our technology platforms to help deliver personalized digital products and services to our customers. Our commitment to innovation has helped us grow during periods of market volatility, industry disruption, regulatory changes, and shifting consumer preferences. Trade order volumes in Q1 2021 were 1.7 times higher than the same period in 2020. Introduced trading capabilities on Fidelity Spire, a mobile app designed to help young adults save, plan, and invest for the future. In addition, we expanded the educational resources to teach people about trading and investing to reach their goals. Trading capabilities include fractional shares (i.e. dollar-based investing) which allows customers to buy a piece of a share based on how much money they have to invest.
Launched ESG Pro, a new solution for advisors to support growing demand for Environmental, Social, and Governance (ESG) investing. This solution helps advisors initiate conversations about sustainable investing with their clients and build portfolios that align to their clients' values.
Surpassed $10B in Health Savings Account (HSA) assets, a 60% increase year-over-year, and piloted a new Fidelity Health App, a free app designed to simplify the health care benefits experience for employers.
What allows our business to continue to thrive is our ability to attract, retain and grow a diverse set of associates who are stepping up every day to serve our customers. Fidelity is celebrating our 75th anniversary this year by recognizing and reflecting on our history of customer obsession, innovation and disruption, and attracting and developing talented associates. Fidelity introduced new Inclusive Hiring Practices to identify and attract top talent, and enable more inclusive hiring practices for all managers and candidates. With record contributions by Fidelity associates, Fidelity matched $34.9M through the Fidelity Charitable Employee Match Program. Keep up on our latest news and community outreach efforts.
Media Inquiries?
Before investing in any mutual fund or exchange-traded fund, you should consider its investment objectives, risks, charges, and expenses. Contact Fidelity for a prospectus, an offering circular, or, if available, a summary prospectus containing this information. Read it carefully. Past performance is no guarantee of future results. Keep in mind that investing involves risk. The value of your investment will fluctuate over time, and you may gain or lose money. Stock markets, especially foreign markets, are volatile and can decline significantly in response to adverse issuer, political, regulatory, market, or economic developments. Foreign securities are subject to interest rate, currency exchange rate, economic, and political risks. The securities of smaller, less well known companies can be more volatile than those of larger companies. There is no guarantee that a factor-based investing strategy will enhance performance or reduce risk. Before investing, make sure you understand how the fund’s factor investing strategy may differ from that of a more traditional index product. Depending on market conditions, funds may underperform compared with products that seek to track a more traditional index. The return of an index exchange-traded fund (ETF) is usually different from that of the index it tracks, because of fees, expenses, and tracking error. An ETF may trade at a premium or discount to its net asset value (NAV). This document does not make an offer or solicitation to buy or sell any securities or services, and is not investment advice. Fidelity does not provide legal or tax advice and we encourage you to consult your own lawyer, accountant or other advisor before making an investment. Information provided in this document is for informational and educational purposes only. To the extent any investment information in this material is deemed to be a recommendation, it is not meant to be impartial investment advice or advice in a fiduciary capacity and is not intended to be used as a primary basis for you or your client’s investment decisions. Fidelity and its representatives may have a conflict of interest in the products or services mentioned in this material because they have a financial interest in them, and receive compensation, directly or indirectly, in connection with the management, distribution, and/or servicing of these products or services, including Fidelity funds, certain third-party funds and products, and certain investment services. Fidelity Brokerage Services LLC, Member NYSE, SIPC 900 Salem Street, Smithfield, RI 02917 Fidelity Distributors Company LLC, 500 Salem Street, Smithfield, RI 02917 National Financial Services LLC, Member NYSE, SIPC, 200 Seaport Boulevard, Boston, MA 02110 The third-party trademarks and service marks appearing herein are the property of their respective owners. The organizations mentioned herein and Fidelity Investments are independent entities and are not legally affiliated. The views expressed are as of date indicated and may change based on market or other conditions. Investing involves risk, including risk of loss. 978566.1.0 Copyright 1998-2022 FMR LLC. All Rights Reserved. Important Information Virtual Assistant is Fidelity’s automated natural language search engine to help you find information on the Fidelity.com site. As with any search engine, we ask that you not input personal or account information. Information that you input is not stored or reviewed for any purpose other than to provide search results. Responses provided by the virtual assistant are to help you navigate Fidelity.com and, as with any Internet search engine, you should review the results carefully. Fidelity does not guarantee accuracy of results or suitability of information provided. Keep in mind that investing involves risk. The value of your investment will fluctuate over time, and you may gain or lose money.

Fidelity does not provide legal or tax advice, and the information provided is general in nature and should not be considered legal or tax advice. Consult an attorney, tax professional, or other advisor regarding your specific legal or tax situation.
Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917
796549.1.0
Share:
0 comments

Comments (0)

Leave a Comment

Minimum 10 characters required

* All fields are required. Comments are moderated before appearing.

No comments yet. Be the first to comment!

Quarterly Updates | Trend Now | Trend Now