About Fidelity - Our Company

Who we serve

We help over ~40 million people feel more confident in their most important financial goals, manage employee benefit programs for nearly 23,000 businesses, and support more than 3,600 advisory firms* with innovative investment and technology solutions to grow their businesses.
Our diverse businesses and independence give us insight into the entire market and the stability needed to think and act for the long term as we deliver value to you.

individual investors

We provide the financial planning, advice, and educational resources that investors and emerging investors need, including retirement planning, wealth management, brokerage services, college savings and more. Our straightforward pricing delivers value with no account fees, no minimums to open a retail brokerage account, commission-free trades and more.

employers

We work closely with employers to create dynamic benefit programs for their employees, including employee retirement savings, health and welfare, stock plan services and more.

advisors & institutions

We help wealth management firms and institutions grow their businesses and navigate the changing industry landscape. In addition to our insights, expertise and exceptional client experience, we provide investment and technology products and solutions, clearing and custody services, and institutional trading products, services and execution to thousands of firms.

innovators

We believe the possibilities for our customers are endless. Always challenging the status quo means exploring new technologies to harness innovation, fostering a culture that encourages new ideas and embracing agile approaches to move faster for our customers.

Our Presence

With 57,000-plus associates, our global presence spans nine other countries across North America, Europe, Asia, and Australia who are working tirelessly to meet the needs of our customers. Headquartered in Boston, Fidelity serves its customers through 12 regional sites across the globe and more than 200 Investor Centers.

our history

"Take intelligent risks rather than follow the crowd." This was the inspiration with which Edward C. Johnson 2d founded the company and it continues to guide us forward as a pioneer in the world of investing. As the financial industry evolves and customer needs become more complex, Fidelity has and continues to reinvent, innovate, and transform itself to be ready for the financial landscape of tomorrow. Fidelity celebrates 75 years since its founding, and an unwavering focus on strengthening and securing our clients’ financial well-being. Fidelity establishes a new company, Fidelity Digital Assets, providing products and services to institutions investing in bitcoin and other digital assets. Fidelity launches the Fidelity ZERO Funds, the industry’s first zero expense ratio self-indexed mutual funds for individual investors.* In a watershed moment for blockchain, Abby Johnson speaks about blockchain technology’s potential benefits at Consensus 2017, the largest blockchain conference in the U.S. Fidelity Labs introduces the Student Debt Program, which includes a tool for exploring repayment options and a life-changing benefit to help employees pay off student loans faster. Abigail P. "Abby" Johnson became chairman of FMR LLC, in addition to being named chief executive officer in 2014. She is the third generation to lead the privately-owned company. Fidelity Go, developed in collaboration with young, digitally savvy investors, is an advisory solution designed for investors seeking a trusted team to manage their money through a simple and efficient digital experience. Added Amazon's Echo to the Fidelity mobile lineup. Amazon Echo uses artificial intelligence and allows for hands-free, voice control to ask "Alexa" questions and ask Fidelity to get equity quotes and the market update. Fidelity Charitable, called 'an early adopter' in the field of philanthropy and digital assets as it begins accepting bitcoin donations in response to donor preferences. To gain experience in new voice-and gesture-based interfaces, Fidelity produces the first financial services application for Google Glass. Fidelity’s Next Generation Contact Center is introduced. This cross-company program provides customers with a seamless and engaging experience regardless of how they choose to interact with Fidelity. The Fidelity Patent Program is launched to protect Fidelity's inventors and best ideas through the application and creation of formal patents. Fidelity receives ISO 27001 certification for data security, earning "world class" status for a zero-defect audit from the International Organization for Standards in Geneva, Switzerland. Fidelity WealthCentral®, the industry's first web-based wealth management platform, combines portfolio management, customer relationship management (CRM), financial planning, portfolio rebalancing, and trading. Fidelity Labs is founded to accelerate the development of new tools and capabilities for Fidelity.com. Today, Fidelity Labs continues to play a critical role in driving growth and innovation, providing a safe space for Fidelity to explore new business ideas and quickly test them with the diverse set of customers, businesses and financial institutions we serve. The Fidelity Retirement Income Advantage is introduced as a comprehensive service that helps investors plan and manage their finances throughout retirement. Fidelity Center for Applied Technology (FCAT) is established to research and explore emerging technologies and drive innovation across Fidelity. By 2018, FCAT’s focus includes experiments in the areas of virtual/augmented reality, artificial intelligence, digital currencies, and blockchains, looking for and creating new ways of using these technologies to improve people’s financial lives. Fidelity becomes an Internet pioneer as the first mutual fund company to create a home page. The Fidelity Benefits Center is launched to provide administrative services for a company's 401(k) plans, pension plans, and health and welfare programs. A state-of-the-art print and mail facility opens in Covington, Kentucky. Fidelity becomes the first company in the industry to apply manufacturing technology to print mail operations. The Fidelity Charitable Gift Fund is formed to provide customers with simple, tax-advantaged charitable giving opportunities. Fidelity launches Portfolio Advisory Services (PAS), offering discretionary investment management, asset allocation, and portfolio rebalancing for investors. Abigail P. (Abby) Johnson joins the company as an equity analyst. The Energy Conservation Program is launched to reduce energy usage in all Fidelity offices. Plymouth Funds, launched and sold exclusively through broker-dealers, is renamed Fidelity Advisor Funds in 1992. Fidelity Select Portfolios are the first in the industry to offer hourly pricing, replacing end of the day pricing. Fidelity offers computerized trading on floppy disk with Fidelity Investor's Express (FIX), which enables customers to buy and sell stocks. Fidelity's first street-level Investor Center opens in Boston, offering customers access to personal service, free information, and investment guidance. 401(k) products and services are first offered to plans utilizing Fidelity's mutual fund product line. National Financial Services Corporation is established to provide broker-dealers with leading-edge clearing and execution products. Fidelity launches 403(b) plans offered to government, nonprofit organizations, and educational institutions. Edward C. Johnson 3d becomes chairman and CEO of FMR Corp. Fidelity offers its first individual retirement account (IRA) a year after passage of the Employee Retirement Income Security Act (ERISA), allowing people to save pre-tax dollars in IRAs. Fidelity installs its first 800 number to answer calls from prospective investors. Fidelity Daily Income Trust (FDIT) is launched as the first money market fund to offer a checkwriting feature. Fidelity International Limited is founded in Bermuda to manage mutual funds available exclusively to overseas investors. A research office also opens in Japan. Fidelity starts a venture capital business. Edward C. Johnson 2d and Edward C. Johnson 3d establish the Fidelity Foundation, pledging the firm's commitment to communities served by Fidelity. Fidelity purchases its first computer, beginning the development of the latest technology to serve its customers. Trend and Capital funds are introduced, two of the industry’s first aggressively managed equity funds. Edward C. (Ned) Johnson 3d joins the company as a research analyst. Fidelity Puritan Fund is introduced, the first Fidelity mutual fund with a goal of deriving income from stocks. Fidelity Management & Research Company is founded to act as investment adviser to Fidelity Fund with Edward C. Johnson 2d as president. Edward C. Johnson 2d is elected president and director of Fidelity Fund.

by the numbers

When you do well, we do well. As a privately held company, we use our investor mindset to make sound judgements for the long term for our customers and our business.

~40 million

individual investors

$9 9 trillion

assets under administration**

$3 7 trillion

total discretionary assets***

2 8 million

daily average trades**** As of June 30, 2022
Learn how Fidelity supported customers and associates throughout the second quarter.
Find financial information about Asset Management, including its equity, fixed income, high income and alternatives, and global asset allocation divisions.
Find financial information about our institutional services, including assets under administration. *Fidelity now offers the Fidelity ZERO Total Market Index Fund (FZROX), Fidelity ZERO International Index Fund (FZILX), Fidelity ZERO Large Cap Index Fund (FNILX), and Fidelity ZERO Extended Market Index Fund (FZIPX) available to individual retail investors who purchase their shares through a Fidelity brokerage account.
**Fidelity Internal Information as of June 30, 2022.
***Includes all Fidelity investment products, such as mutual funds and managed accounts.
****Daily Average Trades include Total Fidelity (retail brokerage and institutional brokerage). Back to top Keep up on our latest news and community outreach efforts.
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Advisors & Institutions

Employers WS

Individual Investor PI

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Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917
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