What Getting Robbed On The New York City Subway Taught Me About Digital Payments and Financial Preparedness com

What Getting Robbed On The New York City Subway Taught Me About Digital Payments and Financial Preparedness com

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Next steps

As a personal finance journalist, I knew the first thing I had to do was cancel my debit and credit cards. Reporting the theft of a card quickly limits your own liability ( for a lost credit card, but a lot more than that if you take too long to report a lost debit or ATM card). Banks and credit card companies make it easy to lock cards online so that they can’t be accessed, but I used a police officer’s phone to call almost immediately after the incident occurred. With the cash in my bag that my roommate had given me (she was paying me back for covering a bill), I was able to buy a new MetroCard and a new phone on the spot. Without that money I’m not sure how I would’ve made it through the day or gotten around the city. The next day, I was able to walk into a bank branch and secure an instant issue debit card. It was a card I could use temporarily while I waited for my replacement cards to come in. I was fortunate that I was a customer of a bank that still offers these kinds of cards. Some, like Chase, don’t. There was one credit card I had forgotten to cancel and the thief attempted to spend more than $5,300 at a big-box store online. My credit card company declined the charge right away and emailed me to confirm whether I had attempted to make a purchase. Since I was missing my driver’s license, another step I took was putting a fraud alert on all three of my credit reports. This will force lenders to contact me and verify my identity before agreeing to open a new account in my name. The same made it so that fraud alerts can remain in place for a full year, replacing the previous 90-day policy.

Financially fortunate

The robbery was a crummy situation, but I wasn’t as shaken up as I could’ve been. More than anything, I felt grateful and financially secure. While most Americans aren’t able to cover a $1,000 emergency with savings, knowing that I had plenty of money in my emergency made buying a shiny new iPhone bearable. Experts generally say you should have enough savings to cover three to six months’ worth of expenses. I have been growing my emergency fund for the past five years and based on my current budget, I could live comfortably for at least 18 months. If I kept a tight grip on my wallet, I could survive for as many as two years in New York City using the money I’ve socked away for a rainy day.

When going all-digital goes wrong

It’s easy these days to bank and make payments solely through digital channels. I personally rely heavily on Venmo and PayPal. But when I didn’t have access to a phone or a wallet, the cash in my bag was my saving grace. Carrying around hundreds of dollars isn’t wise — especially in a city like New York. But having some cash on hand in case of an emergency isn’t a bad idea. I also felt grateful that I still had access to a physical bank branch. I can’t imagine what I would’ve done if I didn’t have any cash and couldn’t access an ATM or make purchases until my online bank mailed me a new card. Perhaps having a completely-digital payment experience isn’t the way to go.

Learn more

SHARE: Amanda Dixon Megan Harney

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