HP will pay you compensation if you bought the wrong printer ink TechRadar Skip to main content TechRadar is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Here's why you can trust us. HP will pay you compensation if you bought the wrong printer ink By Will McCurdy published 13 September 2022 Some EU consumers may be eligible for HP payment (Image credit: Manuel Esteban / Shutterstock) Audio player loading… EU-based HP printer owners could be in for a windfall after the company confirmed it would compensate some as a consequence of being unaware that their printers were enabled with the "Dynamic Security" feature. The feature in question limited printers' functionality when using third-party cartridges with non-HP chips or circuitry. The settlement, which comes from a total fund of $1,35 million comes after a legal claim against HP from advocacy group Euroconsumers. What actually happened Dynamic Security was an HP firmware update rolled out to devices which in many cases limited printing capacity without their prior knowledge, and also stopped users from using third-party ink cartridges which didn't include the company's necessary proprietary technology. HP has since rectified the issue by issuing a new firmware update for some of its printers. Though the parties have agreed not to continue legal action, the agreement does not represent an acknowledgment of any fault or wrongdoing by HP.READ MORE: > HP unveils its vision for the perfect hybrid working setup > HP makes a splash with its most significant printer launch in years > Our guide to the best home printers Consumers in Belgium, Italy, Spain, and Portugal are eligible to receive settlement compensation for certain HP printer models purchased between September 1, 2016, and November 17, 2020. If you happen to hail from any of those regions, you can find more information about what you are entitled to and how to submit your compensation claims here (opens in new tab). The legal dispute comes against a backdrop of HP attempting to diversify its product offerings. The company's printing volumes took a relatively significant hit over the pandemic and currently stand at about 80% of what it projected before the pandemic started, according to a recent speech made by HP chief executive Enrique Lores. These initiatives included offering a subscription-based paper delivery service for its Instant Ink subscribers.Interested in looking at alternatives to HP? Check out our guide to the best AIO printers. Will McCurdyWill McCurdy has been writing about technology for over five years. He has a wide range of specialities including cybersecurity, fintech, cryptocurrencies, blockchain, cloud computing, payments, artificial intelligence, retail technology, and venture capital investment. He has previously written for AltFi, FStech, Retail Systems, and National Technology News and is an experienced podcast and webinar host, as well as an avid long-form feature writer. See more Computing news Are you a pro? Subscribe to our newsletter Sign up to theTechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Thank you for signing up to TechRadar. You will receive a verification email shortly. There was a problem. Please refresh the page and try again. MOST POPULARMOST SHARED1RTX 4090 too expensive? Nvidia resurrects another old favorite2Blizzard made me explain Overwatch 2 smurfing to my mum for nothing3Apple October launches: the new devices we might see this month4Google's AI editing tricks are making Photoshop irrelevant for most people5Nvidia RTX 4090 Ti reportedly canned due to sky-high power consumption1Best laptops for designers and coders 2The iPhone 14 Pro is made of the wrong stuff; the Pixel 7 proves that to me3Stop saying Mario doesn't have an accent in The Super Mario Bros. Movie4iPhone 15 tipped to come with an upgraded 5G chip5Google Pixel Tablet is what Apple should've done ages ago Technology Magazines (opens in new tab)● (opens in new tab)The best tech tutorials and in-depth reviewsFrom$12.99 (opens in new tab)View (opens in new tab)