Valve cancelling orders for 4 Steam Controllers after it mistakenly sells too many

Valve cancelling orders for 4 Steam Controllers after it mistakenly sells too many

Valve cancelling orders for £4 Steam Controllers after it mistakenly sells too many Eurogamer.net If you click on a link and make a purchase we may receive a small commission. Read our editorial policy. Valve cancelling orders for £4 Steam Controllers after it mistakenly sells too many Blames "technical issue" during Steam sale. News by Matt Wales Reporter Updated on 3 Dec 2019 43 comments Valve is cancelling orders for its heavily discounted Steam Controllers after it inadvertently sold too many during this year's Steam Autumn Sale. Last week, as the sale got underway, eagle-eyed bargain hunters spotted that Valve had slashed the cost of its wonderfully idiosyncratic Steam Controller by a whopping 90%, lowering its usual £39.99 price right down to a paltry £4 (although delivery remained a not-insubstantial £7.40). A notice on the controller's Steam page warned that only a "limited quantity" remained - which, The Verge learned, was the result of Valve's decision to cease production of the device. Controllers initially appeared to sell out rapidly, but Steam intermittently enabled new purchases, giving the impression that Valve might be regulating stock throughout its sale. Farewell, you glorious weirdo. Over the weekend, however, some seemingly successful purchasers (including myself) awoke to discover a refund notification email sitting in their inboxes. Following some confusion online as to why refunds were being triggered, given the lack of clarification in the initial notice, Valve dispatched a follow-up email explaining more. "Due to a technical issue during our recent sale," the company wrote, "we mistakenly took more orders for the Steam Controller than we were able to fulfil, including yours." It also re-confirmed that, currently at least, it had "no plans to produce more of this product", and would be unable to complete certain orders, leading to refunds being given. "We sincerely apologise for the confusion and inconvenience," Valve's message concluded. Customers that haven't yet been sent a cancellation email should, presumably, still be on track to receive their Steam Controllers, although Valve previously noted that it expected longer-than-usual delivery times on the device due to high demand. Become a Eurogamer subscriber and get your first month for £1 Get your first month for £1 (normally £3.99) when you buy a Standard Eurogamer subscription. Enjoy ad-free browsing, merch discounts, our monthly letter from the editor, and show your support with a supporter-exclusive comment flair! Support us View supporter archive More News Splatoon 3 Amiibos will be out next month Ink-coming! 3 Fans think Phil Spencer's shelf is teasing the Xbox Game Pass streaming box UPDATE: Xbox confirms old Keystone prototype. 61 Modder dives into Demon's Souls files following PS5 jailbreak, discovers fabled Ring of the Chieftain Who knows what's nexus? 4 Google announces cloud gaming Chromebooks less than a fortnight after Stadia shutdown GeForce Now preinstalled. 11 Latest Articles Digital Foundry Sennheiser's legendary HD 599 open-back headphones are just £70 at Amazon in the Prime Early Access Sale Comfortable with neutral sound and a wide sound stage. Preview Football Manager's new Console edition is the best you'll get without a PC Getting Touch-right. 1 Splatoon 3 Amiibos will be out next month Ink-coming! 3 Fans think Phil Spencer's shelf is teasing the Xbox Game Pass streaming box UPDATE: Xbox confirms old Keystone prototype. 61 Supporters Only Premium only Off Topic: Take a minute to appreciate Cookin' with Coolio's incredible scallops recipe. What a great book. Premium only Off Topic: Reading City of Glass in comic form "Where exactly am I going?" Premium only Off Topic: Il Buco is a transporting film about a really big hole Underlands. Off-Topic Netflix handled Sandman brilliantly It was Dreamy. 9 Buy things with globes on them And other lovely Eurogamer merch in our official store! Explore our store
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