Blizzard changes refund policy for Warcraft 3 Reforged to allow refunds upon request
Blizzard changes refund policy for Warcraft 3: Reforged to allow refunds upon request Eurogamer.net If you click on a link and make a purchase we may receive a small commission. Read our editorial policy. Blizzard changes refund policy for Warcraft 3: Reforged to allow refunds upon request "For the time being." News by Wesley Yin-Poole Deputy Editorial Director Updated on 6 Feb 2020 12 comments Blizzard has changed its standard refund policy for Warcraft 3: Reforged to allow refunds upon request. In a note on Battle.net, Blizzard said: "we want to give players the option of a refund if they feel that Warcraft 3: Reforged does not provide the experience they wanted." This policy change is in place "for the time being", the company added. Blizzard's real-time strategy remaster launched last week and received a largely negative reception. As I wrote in my Warcraft 3: Reforged impressions feature, expectations raised by trailers shown at previous BlizzCon events were not met. Additionally, the release of Reforged has scrubbed the original Warcraft 3 client from Battle.net - and even forced an update on those who own the original but have not bought Reforged. To make matters worse, according to Blizzard's custom games policy, any Warcraft 3 maps you make are the "sole and exclusive property of Blizzard". This policy update, as you'd imagine, has gone down terribly within the Warcraft 3 mod-making scene. Here's Blizzard's note on refunds: "Blizzard stands by the quality of our products and our services. Normally we set limits for refund availability on a game, based on time since purchase and whether it has been used. However we want to give players the option of a refund if they feel that Warcraft III: Reforged does not provide the experience they wanted. So, we've decided to allow refunds upon request for the time being. You may request a refund here on our Support Site." So, for now, if you want a refund you'll get one. Meanwhile, Blizzard has promised updates to the game that will hopefully improve matters. Become a Eurogamer subscriber and get your first month for £1 Get your first month for £1 (normally £3.99) when you buy a Standard Eurogamer subscription. Enjoy ad-free browsing, merch discounts, our monthly letter from the editor, and show your support with a supporter-exclusive comment flair! Support us View supporter archive More News Splatoon 3 Amiibos will be out next month Ink-coming! 3 Fans think Phil Spencer's shelf is teasing the Xbox Game Pass streaming box UPDATE: Xbox confirms old Keystone prototype. 59 Modder dives into Demon's Souls files following PS5 jailbreak, discovers fabled Ring of the Chieftain Who knows what's nexus? 4 Google announces cloud gaming Chromebooks less than a fortnight after Stadia shutdown GeForce Now preinstalled. 11 Latest Articles Preview Football Manager's new Console edition is the best you'll get without a PC Getting Touch-right. Splatoon 3 Amiibos will be out next month Ink-coming! 3 Fans think Phil Spencer's shelf is teasing the Xbox Game Pass streaming box UPDATE: Xbox confirms old Keystone prototype. 59 Modder dives into Demon's Souls files following PS5 jailbreak, discovers fabled Ring of the Chieftain Who knows what's nexus? 4 Supporters Only Premium only Off Topic: Take a minute to appreciate Cookin' with Coolio's incredible scallops recipe. What a great book. Premium only Off Topic: Reading City of Glass in comic form "Where exactly am I going?" Premium only Off Topic: Il Buco is a transporting film about a really big hole Underlands. Off-Topic Netflix handled Sandman brilliantly It was Dreamy. 9 Buy things with globes on them And other lovely Eurogamer merch in our official store! Explore our store