ShopTo warns customers with Xbox Series X/S pre-orders that they may miss out on launch day consoles, too Eurogamer.net If you click on a link and make a purchase we may receive a small commission. Read our editorial policy. ShopTo warns customers with Xbox Series X/S pre-orders that they may miss out on launch day consoles, too The news comes just days after the retailer sent similar correspondence about PS5 pre-orders. News by Vikki Blake Contributor Updated on 4 Oct 2020 110 comments UK retailer ShopTo is writing to customers with Xbox Series X/S pre-orders to warn that they may not receive their consoles on launch day, 10th November 2020. "We have received the allocation details from Microsoft and, unfortunately, we regret to inform you that we will not be able to fulfil your pre-order on day one/release date," ShopTo told our sister site, VGC, on Friday. The news comes just days after ShopTo also had to write to customers to confirm that PS5 pre-orders may also be delayed. In a similar email circulated earlier in the week, the retailer told its customers: "We have received the allocation details from Sony and, unfortunately, we regret to inform you that we will not be able to fulfil your pre-order on day one/release date. "Sony may notify us of additional stock with extra allocation for day one and you have already reserved your place in the queue. Some customers may cancel their pre-orders and that may allow yours to be next in line." Amazon customers have also received similar communication from the online retailer. As Wes summarised at the time, despite Microsoft announcing a 22nd September date for when pre-orders would go live, retailer websites soon fell over and, crucially, the websites of GAME and Smyths - the only two shops to offer the Xbox All-Access payment plan in the UK - were offline for much of the morning. Even now, Xbox All Access is currently not available for new online orders on GAME's website, which means you have to visit a GAME store in-person to place a pre-order. Watch on YouTube Become a Eurogamer subscriber and get your first month for £1 Get your first month for £1 (normally £3.99) when you buy a Standard Eurogamer subscription. Enjoy ad-free browsing, merch discounts, our monthly letter from the editor, and show your support with a supporter-exclusive comment flair! Support us View supporter archive More News Splatoon 3 Amiibos will be out next month Ink-coming! 3 Fans think Phil Spencer's shelf is teasing the Xbox Game Pass streaming box UPDATE: Xbox confirms old Keystone prototype. 59 Modder dives into Demon's Souls files following PS5 jailbreak, discovers fabled Ring of the Chieftain Who knows what's nexus? 3 Google announces cloud gaming Chromebooks less than a fortnight after Stadia shutdown GeForce Now preinstalled. 10 Latest Articles Preview Football Manager's new Console edition is the best you'll get without a PC Getting Touch-right. Splatoon 3 Amiibos will be out next month Ink-coming! 3 Fans think Phil Spencer's shelf is teasing the Xbox Game Pass streaming box UPDATE: Xbox confirms old Keystone prototype. 59 Modder dives into Demon's Souls files following PS5 jailbreak, discovers fabled Ring of the Chieftain Who knows what's nexus? 3 Supporters Only Premium only Off Topic: Take a minute to appreciate Cookin' with Coolio's incredible scallops recipe. What a great book. Premium only Off Topic: Reading City of Glass in comic form "Where exactly am I going?" Premium only Off Topic: Il Buco is a transporting film about a really big hole Underlands. Off-Topic Netflix handled Sandman brilliantly It was Dreamy. 9 Buy things with globes on them And other lovely Eurogamer merch in our official store! Explore our store