Control Ultimate Edition owners call for refunds after news of PS5 launch via PS Plus Eurogamer.net If you click on a link and make a purchase we may receive a small commission. Read our editorial policy. Control Ultimate Edition owners call for refunds after news of PS5 launch via PS Plus Bureau de change. News by Tom Phillips Deputy Editor Updated on 29 Jan 2021 138 comments Owners of Control's Ultimate Edition have called for refunds on PlayStation 5, where the next-gen version of Remedy's stylish shooter will now launch as part of February's PS Plus line-up. Some fans say they purchased the Ultimate Edition alongside their PS5 and have never downloaded or played Control on a PS4. The Ultimate Edition, as you may recall, is the recent version of Control which unlocks the shiny new next-gen edition on 2nd February. Now these fans - who in some cases double-dipped on a second copy of the game to get its next-gen upgrade - have asked for their purchases to be refunded, since the first time they will get to play it on PS5 will be the same day it launches via PS Plus. Watch on YouTube The next-gen version had been slated to arrive before Christmas, but in November was delayed until 2021. There's additional disquiet from fans who point out that Control's Ultimate Edition was on sale earlier in January, something which will have driven sales of the game only a few weeks before its announcement as a PS Plus title - though this is not the first time such things have happened. bought Control Ultimate Edition on Jan 11 21. Never downloaded- wanted to wait for ps5 version in feb. now announced its free for ps+ for feb yet @Sony won't honor my refund cuz it has been >14 days (been 16). @remedygames @sony what a ridiculous and anti-consumer policy- Sir Ulrich von Liechtenstein (@thekevinfranzen) January 27, 2021 To see this content please enable targeting cookies. Manage cookie settings Me too! It was cynical of @remedygames @505_Games to put Ultimate on sale the month before taking Sony's money to put Ultimate in PS+. Especially for fans who had to buy the game twice already! Remedy screwing over some of their biggest fans *twice* is pretty cold! - westisaaron (@whereisaaron) January 28, 2021 To see this content please enable targeting cookies. Manage cookie settings Whether a customer is granted a refund is the decision of the platform holder, such as PlayStation, rather than the developer or publisher - in this case Remedy or 505 Games. PlayStation's store has a 14-day refund policy for game purchases, add-ons and other content, provided you have not begun downloading or streaming the content in question. For pre-orders, you can cancel at any point up until the game launches or up to 14 days after if you have not begun downloading or streaming it. The Control Ultimate Edition is a bundle item containing both PS4 and PS5 versions, and which launched last September. However, some fans have argued that as the release date for the PS5 part of this bundle has yet to be reached, they are still entitled to a refund under PlayStation's pre-order rules. As yet, there's no suggestion PlayStation agrees with this interpretation of its policies. We've contacted PlayStation, Remedy and 505 Games for more. Become a Eurogamer subscriber and get your first month for £1 Get your first month for £1 (normally £3.99) when you buy a Standard Eurogamer subscription. Enjoy ad-free browsing, merch discounts, our monthly letter from the editor, and show your support with a supporter-exclusive comment flair! Support us View supporter archive More News Google announces cloud gaming Chromebooks less than a fortnight after Stadia shutdown GeForce Now preinstalled. 4 Atari will hold RollerCoaster Tycoon rights for another decade Ups and downs. 7 Lady Dimitrescu will be a tad smaller in Resident Evil Village's Mercenaries DLC Level the playing field. 1 Overwatch 2 suffers another DDoS attack and character roster bugs Mei Mei. 13 Latest Articles Digital Foundry Nvidia GeForce RTX 4090: a new level in graphics performance The Digital Foundry video review - and how the new GPU champion delivers for 4K 120fps gaming. Feature Evercore Heroes wants to wind people up the right way "There's less rage at them, because they didn't end your fun." Google announces cloud gaming Chromebooks less than a fortnight after Stadia shutdown GeForce Now preinstalled. 4 Genshin Impact Path of Gleaming Jade dates, login event rewards Including other anniversary rewards and how to claim them. Supporters Only Premium only Off Topic: Take a minute to appreciate Cookin' with Coolio's incredible scallops recipe. What a great book. Premium only Off Topic: Reading City of Glass in comic form "Where exactly am I going?" Premium only Off Topic: Il Buco is a transporting film about a really big hole Underlands. Off-Topic Netflix handled Sandman brilliantly It was Dreamy. 9 Buy things with globes on them And other lovely Eurogamer merch in our official store! Explore our store