New Twitch unsubscribe feature receives mixed response from streamers Eurogamer.net If you click on a link and make a purchase we may receive a small commission. Read our editorial policy. New Twitch unsubscribe feature receives mixed response from streamers Reasons for unsubscribing can now be viewed. News by Ed Nightingale News reporter Updated on 15 Dec 2021 24 comments Twitch has implemented a new feature that allows streamers to see the reasons why viewers have unsubscribed from their channel. Listed in the Channel Analytics page, streamers can see aggregated and anonymous information on subscription cancellations. The reasons include changes to a viewer's schedule, a streamer's schedule, financial reasons, or other. All the details are listed in a Twitch blog post. You can now see the reasons your community submitted if they didn't renew their subscriptions. Check it out on your dashboard: https://t.co/2egPyTJGbyYou can learn more about Subscription Cancellation Reasons in our help article, here: https://t.co/ViHJH5lT6o https://t.co/tOWJwRSbF4- Twitch Support (@TwitchSupport) December 13, 2021 To see this content please enable targeting cookies. Manage cookie settings The feature essentially works similarly to email unsubscribes, with the aim being for streamers to understand why viewers may unsubscribe and amend their stream accordingly. "We heard from you that Creators want more visibility into the behaviour of their communities," reads the Twitch blog post. "Understanding reasons that your community might need to cancel a subscription can help you focus on areas of your channel you can and can't control." Viewers can also opt not to give a reason when unsubscribing from a channel. The feature has so far received mixed feedback from streamers. Some have noted the benefits of seeing this information, as well as how it's optional - it's up to a streamer whether they wish to view the data. https://twitter.com/LowcoTV/status/1470519791869997062https://twitter.com/iamBrandonTV/status/1470827651338313733https://twitter.com/ChocolateKieran/status/1470523129554513923 Others have been more critical, with the feature bringing negativity to streamers. Some suggest the most frequent reasoning for viewers would be financial, something that's out of streamers' control and therefore is arguably not valuable data. https://twitter.com/QueenNinaRose/status/1470756032590880770https://twitter.com/crashredux/status/1470525428272037891 Become a Eurogamer subscriber and get your first month for £1 Get your first month for £1 (normally £3.99) when you buy a Standard Eurogamer subscription. Enjoy ad-free browsing, merch discounts, our monthly letter from the editor, and show your support with a supporter-exclusive comment flair! Support us View supporter archive More News Google announces cloud gaming Chromebooks less than a fortnight after Stadia shutdown GeForce Now preinstalled. 4 Atari will hold RollerCoaster Tycoon rights for another decade Ups and downs. 7 Lady Dimitrescu will be a tad smaller in Resident Evil Village's Mercenaries DLC Level the playing field. 1 Overwatch 2 suffers another DDoS attack and character roster bugs Mei Mei. 13 Latest Articles Digital Foundry Nvidia GeForce RTX 4090: a new level in graphics performance The Digital Foundry video review - and how the new GPU champion delivers for 4K 120fps gaming. Feature Evercore Heroes wants to wind people up the right way "There's less rage at them, because they didn't end your fun." Google announces cloud gaming Chromebooks less than a fortnight after Stadia shutdown GeForce Now preinstalled. 4 Genshin Impact Path of Gleaming Jade dates, login event rewards Including other anniversary rewards and how to claim them. Supporters Only Premium only Off Topic: Take a minute to appreciate Cookin' with Coolio's incredible scallops recipe. What a great book. Premium only Off Topic: Reading City of Glass in comic form "Where exactly am I going?" Premium only Off Topic: Il Buco is a transporting film about a really big hole Underlands. Off-Topic Netflix handled Sandman brilliantly It was Dreamy. 9 Buy things with globes on them And other lovely Eurogamer merch in our official store! Explore our store