Amazon to offer New World players free server transfers as queue times balloon Eurogamer.net If you click on a link and make a purchase we may receive a small commission. Read our editorial policy. Amazon to offer New World players free server transfers as queue times balloon "We appreciate your patience…" News by Wesley Yin-Poole Deputy Editorial Director Updated on 29 Sep 2021 22 comments Amazon will offer New World players free server transfers in the next two weeks, with lengthy queue times blighting the MMO's hugely popular launch. New World launched yesterday and peaked at 707,230 concurrent players - the fifth-highest concurrents figure ever seen on Valve's platform. At one point it was the most popular game on Steam, ahead of Counter-Strike: Global Offensive. Watch on YouTube But this popularity has made for extremely long queue times - for some over nine hours - that has made New World practically unplayable for many customers. In fact, most of the game's negative user reviews on Steam are complaints about these server problems. Amazon issued a statement overnight addressing the rocky launch, saying it's working to fix the problems. "We are continuing to stand up additional servers and will expand the capacity of our existing servers once we have properly tested these changes," Amazon said. Amazon also promised to offer free server transfers in the next two weeks in a bid to encourage players to seek out low population servers at launch. "Our sole focus right now is to get everyone logging in and playing quickly," Amazon said. "To ensure everyone can find an open world now, while also finding a home in Aeternum with their community long-term, we'll offer an opportunity in the next two weeks for all players to relocate their characters to a new server of their choice at no cost. "We appreciate your patience as the New World community grows and encourage you to solidify your long-term server plans for you and your Company. "Thanks for your support! We can't wait to see you in Aeternum." Become a Eurogamer subscriber and get your first month for £1 Get your first month for £1 (normally £3.99) when you buy a Standard Eurogamer subscription. Enjoy ad-free browsing, merch discounts, our monthly letter from the editor, and show your support with a supporter-exclusive comment flair! Support us View supporter archive More News Google announces cloud gaming Chromebooks less than a fortnight after Stadia shutdown GeForce Now preinstalled. 4 Atari will hold RollerCoaster Tycoon rights for another decade Ups and downs. 7 Lady Dimitrescu will be a tad smaller in Resident Evil Village's Mercenaries DLC Level the playing field. 1 Overwatch 2 suffers another DDoS attack and character roster bugs Mei Mei. 13 Latest Articles Digital Foundry Nvidia GeForce RTX 4090: a new level in graphics performance The Digital Foundry video review - and how the new GPU champion delivers for 4K 120fps gaming. Google announces cloud gaming Chromebooks less than a fortnight after Stadia shutdown GeForce Now preinstalled. 4 Feature Evercore Heroes wants to wind people up the right way "There's less rage at them, because they didn't end your fun." Genshin Impact Path of Gleaming Jade dates, login event rewards Including other anniversary rewards and how to claim them. Supporters Only Premium only Off Topic: Take a minute to appreciate Cookin' with Coolio's incredible scallops recipe. What a great book. Premium only Off Topic: Reading City of Glass in comic form "Where exactly am I going?" Premium only Off Topic: Il Buco is a transporting film about a really big hole Underlands. Off-Topic Netflix handled Sandman brilliantly It was Dreamy. 9 Buy things with globes on them And other lovely Eurogamer merch in our official store! Explore our store