Bandai Namco apologises for Elden Ring performance issues Eurogamer.net If you click on a link and make a purchase we may receive a small commission. Read our editorial policy. Bandai Namco apologises for Elden Ring performance issues Promises patches, suggests updating graphics card drivers. News by Tom Phillips Deputy Editor Updated on 25 Feb 2022 122 comments Elden Ring publisher Bandai Namco has acknowledged various performance problems with the game, and particularly with its PC build. As Eurogamer reported earlier this morning, Elden Ring currently sits with a "mixed" Steam user rating despite its widespread critical acclaim. Many negative reviews note the game's current visual stutters on PC. Yesterday, Digital Foundry listed this visual stutter among a number of issues it had uncovered during an early appraisal of the game with its current 1.02 patch applied. More on that below. Watch on YouTube Now, Bandai Namco has said sorry for the issues players have faced when playing the highly-anticipated Elden Ring at launch. "We are currently experiencing some issues that are preventing the game from playing properly under some conditions," a Bandai Namco spokesperson wrote in a blog post. "We apologise for any inconvenience this may cause and ask for your patience." A list of items "to be revised" in future patches includes issues with mouse sensitivity, and a problem with Easy Anti-Chat "when the Steam account name is set to 2-byte characters". Both will be resolved via a patch in the "near future". "Regarding the phenomenon of framerate and other performance-related issues during gameplay," Bandai Namco continued, "we will be constantly working to improve the game so that it can be played comfortably on various PC environments and platforms. "For the PC version, updating your graphics card drivers to the latest version may significantly improve performance." Lastly, Bandai Namco acknowledged an issue where PS5 game saves were affected if a console was unexpectedly switched off while playing or while in rest mode. This will also be addressed in a patch. "Until the patch is released, please save your game manually by exiting the game regularly," the publisher advised. "Game data will be saved correctly if you quit the game by opening the system menu using the Option button and selecting 'Quit Game'." There's no word yet on when these patches may arrive. Watch on YouTube Writing yesterday, the Digital Foundry team noted that Elden Ring's PC version had issues "that will affect all hardware configurations on all graphical settings presets", including "severe and distracting frame-time stuttering issues". "As we have seen with other titles suffering from similar issues such as Final Fantasy 7 Remake and Halo Infinite, it could be sensible to wait for further patches before investing time into the PC version of Elden Ring," Digital Foundry concluded. Earlier this week, Eurogamer awarded Elden Ring a rare Essential accolade, after playing the game on PlayStation 5. "Grandiose, mysterious, but now a touch more welcoming, Elden Ring tweaks the FromSoft formula to open up its world," Aoife wrote in Eurogamer's Elden Ring review. Become a Eurogamer subscriber and get your first month for £1 Get your first month for £1 (normally £3.99) when you buy a Standard Eurogamer subscription. Enjoy ad-free browsing, merch discounts, our monthly letter from the editor, and show your support with a supporter-exclusive comment flair! Support us View supporter archive More News Atari will hold RollerCoaster Tycoon rights for another decade Ups and downs. 7 Lady Dimitrescu will be a tad smaller in Resident Evil Village's Mercenaries DLC Level the playing field. 1 Overwatch 2 suffers another DDoS attack and character roster bugs Mei Mei. 7 Nintendo Switch firmware update lets you take screenshots in the Switch Online app The app on your console, not your phone. 7 Latest Articles Atari will hold RollerCoaster Tycoon rights for another decade Ups and downs. 7 Jelly Deals Logitech's G Pro X gaming headset is its lowest-ever price during Amazon's Early Access sale Prime Members can get it for just £52. Jelly Deals Save over £500 off the retail price on this beefy ASUS TUF Dash gaming laptop from Amazon Under £1080 for an RTX 3070 laptop. Lady Dimitrescu will be a tad smaller in Resident Evil Village's Mercenaries DLC Level the playing field. 1 Supporters Only Premium only Off Topic: Take a minute to appreciate Cookin' with Coolio's incredible scallops recipe. What a great book. Premium only Off Topic: Reading City of Glass in comic form "Where exactly am I going?" Premium only Off Topic: Il Buco is a transporting film about a really big hole Underlands. Off-Topic Netflix handled Sandman brilliantly It was Dreamy. 9 Buy things with globes on them And other lovely Eurogamer merch in our official store! Explore our store