Lively Hearing Aids Reviews and Cost in 2022 Everyday Health
Lively Hearing Aids: Reviews and Cost in 2022 Everyday Health MenuNewslettersSearch Healthy Living
“Fantastic product and outstanding service! It has been wonderful having one audiologist assigned that knows my background. She did the original pre-purchase interview onward and has been a pleasure to work with. The product is small and not intrusive even with my glasses. I love the setting changes I can do myself from the app!” — STEVE H., VERIFIED CUSTOMER (REVIEW FROM BBB.ORG) “Recently purchased a pair of Lively aids and they are everything they say they are. Comfortable, easy to use and adjust, great support and affordable. Highly recommend anyone with hearing loss consider these. — JOHN C., VERIFIED CUSTOMER (REVIEW FROM BBB.ORG)
In our review of the best hearing aids, we identified Lively as having “Best Customer Service.” In addition, Lively is an excellent choice if you’re looking for quality hearing aids, affordable prices, and personalized, professional expertise without the hassle of in-person visits. Check out our comprehensive hearing aid buyer's guide for more information on how you can select the right hearing aid for you.
Lively Hearing Aids Review 2022
Searching for high-quality and affordable hearing aids? Lively could be your perfect fit. Read our exhaustive review of Lively hearing aids — featuring pricing information, pros and cons, customer reviews, and more.Facebook TwitterPinterestCopy LinkBy Courtney Schmidt, PharmDMedically Reviewed by Brad IngraoReviewed: August 26, 2022This content is researched and written independently of the views or opinions of Everyday Health's editorial team. Everyday Health may earn a commission from purchases of featured products in this article.Lively 2 Pro
Rechargeable receiver-in-canal (RIC) hearing aidBluetooth compatible for hands-free calling$1,995 per pairVisit SiteLively 2 Plus
Includes Music Mode for live musicFive color choices$1,595 per pairVisit SiteLively 2 Lite
Includes one-year supply of batteriesMost affordable Lively model$1,195 per pairVisit SiteKey Takeaways
Total cost per pair ranges from $1,195 to $1,995, depending on model.All three models are receiver-in-canal (RIC) hearing aids.They are designed for mild to moderately severe hearing loss.Access to online audiologist support for up to three years is included.Overwhelmingly positive customer reviews on BBB.It can be daunting to seek treatment for hearing loss. The National Institute on Deafness and Other Communication Disorders (NIDCD) states that roughly 28.8 million people in the United States could benefit from hearing aids. But only about one-third of adults age 70 and older who could benefit from hearing aids have actually used them. And the percentage of adults ages 20 to 69 in the same situation is even smaller, at just 16 percent. Why do so many people who need hearing aids go without them? According to the American Academy of Audiology, it’s often because hearing aids are expensive and not easy to access. More than 24 percent of respondents to our reviews team’s survey of more than 600 hearing aid users reported that their biggest barrier to purchasing hearing aids was the cost. Over-the-counter (OTC) hearing aids may help fill this need in the future, but there are currently none that can be legally marketed as OTC, according to the Food and Drug Administration (FDA). Fortunately, there are companies, including Lively, that are selling directly to consumers to offset these costs and make hearing aids more accessible. Lively aims to lower the cost of hearing aids, while still offering high-quality hearing technology and excellent customer service. We’ll break down the pros and cons, describe the key features and models, and show you a few Lively hearing aid reviews from customers to help you determine whether they are the right choice for you.Why You Can Trust Us
Our experts have spent more than 2,500 hours conducting thorough research on hearing aids. Throughout this process, we did the following:Deeply researched the hearing device categoryConsulted with audiologists and hearing device expertsMystery shopped 30 brandsSurveyed more than 600 hearing aid usersRead and reviewed the current studies published in this spaceRead thousands of verified customer reviews from trusted third parties such as the Better Business Bureau (BBB) and TrustpilotWhy We Chose Lively
To help you find the best hearing aids, we researched dozens of hearing aid brands. From traditional hearing aids sold through an audiologist’s office or hearing center to direct-to-consumer brands, our reviews team looked closely at what each company had to offer. Our reviews team chose to take an in-depth look at Lively for several reasons. First, Lively is known for its high-tech features, quality customer care, reasonable pricing, and overall reliability. One huge perk of Lively is that you have ongoing access to an audiologist to ensure that you get the support you need. That level of professional care — without the in-person appointments and high costs — is what caught our attention. After poring through verified customer reviews and evaluating the different Lively hearing aid models, we feel confident that this particular brand should be on your list as you research the best hearing aids in 2022.Pros and Cons of Lively Hearing Aids
ProsFree online hearing tests and no in-person consultations necessaryThree-year access to virtual, on-demand care from audiologistsMoney-back 100-day guaranteeOwned by ReSound, Lively features impressive technology powered by a major brand ConsLimited number of models and only one style of hearing aidNot meant for profound hearing lossLively Hearing Aid Models
Lively offers three RIC models in a variety of colors.ModelPriceType of Hearing AidLevel of Hearing LossBattery TypeBluetoothLively 2 Pro$1,995 per pairRICMild to moderately severeRechargeableYesLively 2 Plus$1,595 per pairRICMild to moderately severeRechargeableYesLively 2 Lite$1,195 per pairRICMild to moderately severeDisposableYesLively 2 Pro
Lively 2 Pro
Rechargeable RIC hearing aidBluetooth compatible for hands-free callingVisit SiteBluetooth compatibleIdeal for people with an active lifestyleThree-year warranty and three-year loss and damage protectionCharging case with 30 hours of sound per three hours of chargeThree years of on-demand audiology team supportMobile app available to control hearing aid settingsEight colors to choose fromPriced at $1,995 per pair, with financing as low as $65 per monthThe Lively 2 Pro is the company’s most advanced option. It is a rechargeable RIC hearing aid available in eight different colors, including sparkling silver, champagne, gold, bronze, warm gray, graphite, deep black, and espresso. This model also comes with a portable charging case that can provide up to 30 hours of listening time. Bluetooth compatibility lets you connect your hearing aids to your smartphone or other devices. You can also make hands-free calls and manage your hearing aid settings with the Lively app. The Lively 2 Pro also features an environmental optimizer that allows the device to automatically adjust the hearing settings to your surroundings. This feature is especially useful for those with active lifestyles, especially when paired with the portable charging case.Lively 2 Plus
Lively 2 Plus
Includes Music Mode for live musicFive color choicesVisit SiteBluetooth compatibleMusic Mode designed for live music settingsThree-year warranty and three-year loss and damage protectionCharging case with 30 hours of sound per three hours of chargeThree years of on-demand audiology team supportMobile app available to control hearing aid settingsFive colors to choose fromPriced at $1,595 per pair, with financing as low as $52 per monthThe Lively 2 Plus also includes rechargeable batteries and comes with a portable charging case for on-the-go use. Designed to help reduce background noise, this hearing aid can help you hear speech and conversations more clearly in public settings like restaurants. It also includes Music Mode for a better hearing experience at live music events.Lively 2 Lite
Lively 2 Lite
Includes one-year supply of batteriesMost affordable Lively modelVisit SiteBluetooth compatibleGreat for everyday listeningThree-year warranty and three-year loss and damage protectionBattery powered, with a one-year supply of batteries includedThree years of audiologist supportMobile app available to control hearing aid settingsFive colors to choose fromPriced at $1,195 per pair, with financing as low as $39 per monthThe Lively 2 Lite is the most affordable hearing aid option from Lively. While it is battery operated instead of rechargeable, Lively includes a one-year supply of batteries with these hearing aids. The Lively 2 Lite model is Bluetooth compatible, and you can adjust your settings with the Lively app.Lively Hearing Aids Cost and Payment Options
Lively hearing aids start at $1,195 per pair, which is for the Lively 2 Lite model. The Lively 2 Plus model costs $1,595 per pair, while Lively 2 Pro costs $1,995 per pair. Financing is available for each model, and you could pay as little as $65 per month for the Lively 2 Pro, $52 per month for the Lively 2 Plus, and $39 per month for the Lively 2 Lite. These financing options all require the approval of a credit application.Will Insurance Pay for My Hearing Aids
Most insurance plans, including Medicare, don’t cover the cost of hearing aids. But some policies, like Medicare Part C, may cover other costs associated with hearing aids, such as hearing tests. Check with your insurance plan to verify your coverage, and contact Lively with any questions or concerns. RELATED: Hearing Aids in 2022: Shopping for Hearing Aids at CostcoLively Customer Service and Satisfaction
A supportive customer service team is a valuable factor when making purchases. After buying a pair of Lively hearing aids, you’ll have access to an audiologist for online consultations for three years. You can contact the dedicated Lively support team via phone, chat, or email, available seven days a week. The Lively website also has a Quick Start Guide to help you walk through the basics, how to charge your device, and how to connect to the app that allows you to adjust your hearing aid settings from anywhere.Lively Ratings
On BBB, Lively has an A+ rating and an average customer rating of 4.2 out of 5, although this is based on only 10 total Lively hearing aid reviews. Positive Reviews Reviewers report satisfaction with Lively’s knowledgeable customer service, and they are pleased with the ability to make sound adjustments through the app. Negative Reviews Most Lively hearing aids complaints have to do with shipping issues and difficulties getting in touch with customer support.Lively Customer Reviews
“After having tested eight other hearing aids from eight other companies, Lively is by far head over heels the very best. I have never dealt with a customer service department which has placed me as number one. They are the most cooperative, knowledgeable people I have ever dealt with.”— EDWARD S., VERIFIED CUSTOMER (REVIEW FROM BBB.ORG)“Fantastic product and outstanding service! It has been wonderful having one audiologist assigned that knows my background. She did the original pre-purchase interview onward and has been a pleasure to work with. The product is small and not intrusive even with my glasses. I love the setting changes I can do myself from the app!” — STEVE H., VERIFIED CUSTOMER (REVIEW FROM BBB.ORG) “Recently purchased a pair of Lively aids and they are everything they say they are. Comfortable, easy to use and adjust, great support and affordable. Highly recommend anyone with hearing loss consider these. — JOHN C., VERIFIED CUSTOMER (REVIEW FROM BBB.ORG)
Key Features of Lively Hearing Aids
Here are some of the top features that stood out to our reviews team about Lively hearing aids:Bluetooth capability for all modelsBattery-powered or rechargeable hearing aid modelsFive to eight colors to choose from, depending on the modelStereo streaming available for all Apple devices and select Android devicesAdjustable hearing aid settings via the mobile appNoise-canceling and feedback-reduction technology to improve sound qualityMusic Mode available on the Lively 2 Pro and Lively 2 Plus modelsLively 2 Lite includes one-year supply of disposable hearing aid batteriesLively Online Hearing Test
Lively offers a free online hearing test that you can take at your convenience, or you can upload a traditional audiogram. According to the American Speech-Language-Hearing Association, an audiogram is a diagnostic test that uses sounds at different volumes and frequencies to measure the type, degree, and configuration of your hearing loss. After you take the five-minute online test, an audiologist will review the results and determine if you’re a suitable candidate for Lively hearing aids. According to Amy Myers, AuD, assistant professor of communication sciences and disorders at UNC Greensboro in North Carolina, an online hearing test cannot replicate the detailed information of an in-person exam. That is because “online exams only do a brief evaluation” and “aren’t completed in a sound-controlled environment,” she says. Still, Dr. Myers notes that the most important aspect of assisting any person with hearing loss is that “the patient understands their hearing loss, their options, and feels that they are being supported.” One unique feature of this brand is that Lively audiologists combine the online hearing test with ongoing consultations to help you get the most out of your hearing aids.Lively Vs the Competition
ReSound Hearing Aids
ReSound offers four hearing aid models that are intended to manage severe to profound hearing loss, a definite advantage over Lively hearing aids’ capabilities for managing mild to moderately severe hearing loss. The cost for a pair of ReSound hearing aids falls in the midrange for hearing aids, at $3,198–$4,798. One standout feature is the innovative Bluetooth-connected ReSound Relief smartphone app, which includes a variety of relaxing sounds to choose from, making the ReSound One hearing aid our team’s pick for the best hearing aid for tinnitus. Tinnitus masking is a useful feature for those who are experiencing both severe hearing loss and frequent or constant tinnitus. For more information, read our in-depth ReSound hearing aids review.Eargo Hearing Aids
Eargo hearing aids are completely-in-the-canal (CIC) and were our pick for best discreet hearing aid. Eargo hearing aids are available in four CIC models, with prices starting at $1,450 for the Eargo Max and $2,950 for the Eargo 6. Compared to the 100-day money-back guarantee and three-year access to virtual, on-demand audiologist care from Lively, Eargo offers a 45-day trial, a warranty period of 1–2 years, and lifetime customer support from hearing aid professionals. Our reviews team found that Eargo customers reported excellent sound amplification and feedback cancellation, and a comfortable inner-ear fit. Another plus our reviews team liked about Eargo is the free sample hearing aids — a non-operational set of hearing aids that you can order and try for comfort and fit before you invest in a pair. For more information, read our in-depth Eargo hearing aids review.Widex Hearing Aids
In our top hearing aids review, we named the Widex Moment best for sound. Widex carries other models as well and offers options for both rechargeable and disposable batteries. The cost for a pair of Widex hearing aids ranges from $2,500–$6,500 per pair, considerably higher than a pair of Lively hearing aids. The Widex Moment’s best feature is its ZeroDelay sound technology, which reduces the time it takes to process sound, ultimately resulting in a more realistic sound for the user, according to Widex. It also delivers in battery life, which lasts up to 72 hours on one full charge, and Bluetooth capabilities for streaming music and phone calls. For more information, read in our in-depth Widex hearing aids review.MDHearing Hearing Aids
We rated MDHearing hearing aids best for budget-conscious customers. Compared to Lively, the cost for a pair of hearing aids from MDHearing starts at $399 per device, or $799 per pair, and tops off at $799 per device, or $1,899 per pair, making them one of the most affordable hearing aid brands on the market. Some of pros of MDHearing include a 45-day trial period, an audiologist-supervised online sales process with recommendations based on your online hearing test results, access to a licensed hearing instrument specialist for fittings, and options for both rechargeable and disposable batteries. Some cons include its limited selection of models, with only behind-the-ear models available, and a limited basic warranty of just 90 days.Review Methodology
Our team reviewed the latest research on hearing loss and hearing aid technology, interviewed experts in the field, combed through customer reviews on third-party websites, and conducted a survey of more than 600 hearing aid users to determine the top brands. After narrowing down our selections, we consulted with an audiologist who medically reviewed each brand and model. We determined our top picks based on the following criteria:Special featuresUser experienceCostCustomer serviceReputation and credibilityBottom Line
Lively makes the hearing aid buying process more accessible and allows buyers to get high-tech hearing aids at affordable prices. Their top-of-the-line model, the Lively 2 Pro, offers an impressive set of features for the price. The fact that all of their models include Bluetooth connectivity and mobile app controls is also impressive.In our review of the best hearing aids, we identified Lively as having “Best Customer Service.” In addition, Lively is an excellent choice if you’re looking for quality hearing aids, affordable prices, and personalized, professional expertise without the hassle of in-person visits. Check out our comprehensive hearing aid buyer's guide for more information on how you can select the right hearing aid for you.