My CS-Link Cedars-Sinai Skip to content Menu Close Call 1-800-CEDARS-1 toggle search form Close Cedars-Sinai has a mobile app Manage your care, view your records, and more. Switch to App Install App Cedars-Sinai has a mobile app Manage your care, view your records, and more. Switch to App Install App View doctor messages, lab results, appointments, billing and more. New User It's easy to get started with My CS-Link. Adult (18 and older) with access code Adult (18 and older) without access code Teen (12-17 years old) Proxy access for family member or other Benefits of My CS-Link With My CS-Link, you can communicate with your doctor with images, videos, or PDFs, book and request appointments, pay your bill and view your billing history, and view lab results securely online. Learn More About Apple Health Patients with My CS-Link accounts now can access key parts of their health records on their iPhones using the Apple Health app by syncing accounts from participating healthcare organizations. Learn More About CommonHealth Patients with My CS-Link accounts now can access their health records on their Android devices using the CommonHealth app by syncing accounts from participating healthcare organizations. My CS-Link Mobile Feature Highlights With the Cedars-Sinai mobile app, you can access your health on the go, navigate to your provider’s office with step-by-step walking directions and see what Cedars-Sinai has to offer. View Diagnostic Images View diagnostic images within the My CS-Link web portal or the Cedars-Sinai mobile app. Click on the imaging test result and open the hyperlink to view your radiology image. Video Visits Now Video Visit Now gives you the convenience of online virtual visits for non-urgent healthcare issues, such as colds, flu and mild infections. With Video Visit Now, you can quickly and easily connect with a Cedars-Sinai healthcare expert. Find Urgent Care Now You can save your spot in line for a future time today or simply let us know you’re on your way now. Saving your spot in line helps minimize your wait time upon arrival. Online Bill Payment View and Pay Bills Sign in to My CS-Link pay your bill and view your billing history. LOG IN GET ACCESS Pay as a Guest In a hurry? Make a one-time payment without logging in. QUICK PAY If your physician does not provide an online bill pay option, you may receive separate statements via mail for physician fees not payable online. For support, please see our Billing and Insurance page. Your Health on the Go My CS-Link mobile app is available for Apple and Android devices. Frequently Asked Questions Enrollment & Login Your Medical Record Family and Proxy Access Teen Access Messaging Mobile App Care Team Notes Sync Wearable Device Data with My CS-Link View My Health Record in Apple Health View My Health Record in CommonHealth Technical Enrollment and Login What is My-CS Link? My CS-Link is a secure online health management tool that connects you to your personal health information. Does every Cedars-Sinai patient automatically have My CS-Link? No. An account can be created only at your request. Cedars-Sinai does not require anyone to sign up for My CS-Link, a free service offered to our patients. How do I sign up for My-CS Link? Ask your doctor's office for a My CS-Link activation email. In the email, click the activation link and follow the on-screen instructions. Or the next time you visit your doctor’s office: Ask for the After Visit Summary, which will include a one-time-use access code for your account Visit mycslink.org Click New User Signup Select I have an access code Follow the on-screen instructions You can also get your own access code without visiting your doctor’s office: Visit mycslink.org Click I need access for myself Complete the My CS-Link sign-up form—if the information you provide matches our records and your identity is verified with our third-party verification system, you will be able to create an account Can you send me my activation code as I have lost it, let it expire or did not receive it during my visit? Please call My CS-Link technical support for assistance at 855-427-5465, Monday-Friday, 7 a.m.-7 p.m. A new activation code can be issued to you if the information you provide matches our records. I forgot my ID or password. What should I do? If you forgot your My CS-Link ID or password, you can recover it by verifying your personal information to have your ID or password reset link sent to the email address on file. Click Forgot My CS-Link ID or Forgot Password on the login screen to begin the recovery process. If you do not have a valid email address on file, please call My CS-Link technical support for assistance at 855-427-5465, Monday-Friday, 7 a.m.-7 p.m. Where can I update my e-mail, password or security questions? Log in to My CS-Link Navigate to the hamburger menu (see screenshot below) and click on Personal Information, located under the Account Settings menu Make your updates and click Submit Changes Your Medical Record When can I see my test results in My CS-Link? Your laboratory test results are automatically released to your My CS-Link account 1-10 days after your hospital discharge or after your tests are complete. If you have multiple test results, you may receive them separately, as some tests take longer than others to complete. You may see the results before your doctor has reviewed them or discussed them with you. Why are certain test results not shared electronically via My CS-Link? Test results of a sensitive nature or those restricted by California law are not automatically posted to My CS-Link. My test results are not showing up. What should I do? Please contact your doctor to discuss your results. Your doctor can often manually release results to My CS-Link if the results are not automatically posted. You can also contact our Health Information Department at 310-423-2259 to receive your results. If some of my health information on My CS-Link is wrong, what should I do? Please ask your doctor at your next visit or contact your doctor's office about the incorrect information. You can also submit a Request to Amend Protected Health Information. Why do I have health reminders or preventive care tasks that are out of date? My CS-Link displays health reminders based on the information in your Cedars-Sinai medical record and may not reflect care provided outside of Cedars-Sinai’s system. If you have questions about the health reminders displayed on My CS-Link, please contact your doctor. My CS-Link technical support cannot add or remove health reminders or change any clinical information. How can I download and send my medical record? You can download and send your records to a clinician, or you can grant one-time, limited access to your My CS-Link information. To download and send your records: Log in to My CS-Link Navigate to the hamburger menu (see screenshot below) and click on Share My Record, then Download or Send Your Record Choose a single visit, multiple visits or a health summary Choose to download or send your records Click Download to generate a package containing a PDF and data—you can encrypt your download with a password Click Send to transmit the data by secure email Be aware that not all clinicians participate in My CS-Link To grant one-time limited access to your My CS-Link information: Log in to My CS-Link Navigate to the hamburger menu and click on Share My Record Click Give one-time access with Share Everywhere Enter the name of the person who will access your records A one-time share code will be generated, which must be used within five minutes—the code, along with your date of birth, needs to be entered by the person accessing your record at ShareEverywhere.com The person accessing your record will now be able to see select My CS-Link information on ShareEverywhere.com until they log out of the session. Once logged out, that person cannot view your information unless a new share code is generated Please note that records downloaded, sent or shared reflect the information that you can see on My CS-Link and do not contain your complete medical record. How do I request copies of my medical record? You can submit a request for medical information on My CS-Link and download your records as a PDF file to keep or to share with other clinicians or family members. Log in to My CS-Link Navigate to the hamburger menu (see screenshot below) and click on Request My Record, then from the Request for Health Records screen, select your information requested items and dates Click Submit We will generate a PDF file that will appear in Requested Records Once your health record is available in My CS-Link, you will be notified via email. You can also contact our Health Information Department outside of My CS-Link. Learn more about accessing your medical records. Why isn’t my upcoming surgery displayed in Upcoming Procedures? Upcoming Tests and Procedures displays certain tests and procedures that have been ordered. Some tests and procedures, including surgeries, may not be included in this list. Please contact your doctor with any questions. Where can I update my personal information (address, phone, email, etc.)? Log in to My CS-Link Navigate to the hamburger menu (see screenshot below) and click on Personal Information, located under the Account Settings menu Make your updates and click Submit Changes Can I schedule an appointment with My CS-Link? You can request/schedule an appointment with My CS-Link as well as view upcoming appointments and details on past visits. Can I renew my medications with My CS-Link? With My CS-Link, you can review, learn more and request renewals. Family and Proxy Access Can I view a family member's health record in My CS-Link? Yes. To help patients and their care partners manage their healthcare needs, proxy access allows a patient's designated representative ("proxy") to have access to the patient's medical information through the proxy's My CS-Link account. How do I sign up for proxy access? If you are a parent or care partner of a Cedars-Sinai patient and you would like to gain access to the patient’s medical information via My CS-Link, please complete the form below and take it to the patient’s next doctor visit. Proxy Access Authorization Form How do I revoke proxy access? Navigate to the hamburger menu (see screenshot below) and click on Share My Record, then click on Friends and family access to revoke someone else's proxy access What will my proxy see in my My CS-Link account? Almost all the information you can see in your My CS-Link account is viewable by your proxy. May I limit what information my proxy has access to in my account? In most cases, no. However, when initiating a message with a clinician, you can specify whether your proxies should be able to see the message. Clinicians can also choose whether a message they send is viewable by your proxies. Can I ask questions on behalf of a family member from my own My CS-Link account? Yes. If you have proxy access for a family member, you can send messages to the family member's doctors. When you use the message feature, you should see the family member's name in parentheses and see their doctors who can be messaged on My CS-Link. Can my spouse and I share one My CS-Link account? No. To ensure the security of your health information you should not share your My CS-Link account with anyone else. If you want to grant another person access to your record, you can grant proxy access to your account. The person would then use their login credentials to see your health information. You can revoke proxy access at any time. Teen Access Can teens access My CS-Link? Teens (12-17 years old) can sign up to access their Cedars-Sinai medical record from CS-Link. Teens have their own sign-in and password and can access My CS-Link from a smartphone or computer. What can teens do in My CS-Link? Teens can see important health information (such as history, medications and allergies), schedule appointments, send messages to their doctors and more. Can a parent or legal guardian access a teen’s health information in My CS-Link? Teens can decide to let a parent or legal guardian see parts of their medical record in My CS-Link. This is called “proxy” access. What health information can a parent or legal guardian see about a teen in My CS-Link? With proxy access, a parent or legal guardian can see and help manage a teen’s appointments, send messages to a teen’s doctor or nurse and review other parts of a teen’s medical record, including allergies and immunizations. However, a parent or legal guardian cannot see parts of a teen’s medical record that may be protected by California minor consent and confidentiality laws, including visit notes and test results that may include sensitive or very personal information. How can teens request to access My CS-Link? To request teen access to My CS-Link, call your Cedars-Sinai pediatric provider, or call the Cedars-Sinai Health Information Department (Medical Records) at 310-423-2259. To request proxy access to your My CS-Link account for your parent or legal guardian, please complete the form below and take it to your next doctor visit. Proxy Access Authorization Form Messaging Why is my doctor not available in the drop-down menu to send a medical advice message? The recipient list is automatically generated based on the details in your medical record. A provider may not appear in your recipients list for the following reasons: The provider does not have access to My CS-Link or has opted out of My CS-Link messaging You have not had a recent visit or communication with the provider and do not have an upcoming appointment If you cannot message your doctor, please call the doctor's office. My CS-Link technical support cannot add or remove recipients. If I send a message to my doctor, when can I expect a reply? Most offices try to respond within two to three business days. If you need an immediate response, call your doctor's office. For emergencies that require immediate attention, call 911. What sort of attachments can I add to messages? You can attach up to four files. The following file types are accepted: BMP, JPEG, JPG, PDF, PNG, TIF, TIFF, 3GP, 3GPP, AVI, MOV, MP4, MPEG, MPG, WMV The maximum file size is 3.91 MB for images, PDFs and videos Attachments become part of your permanent medical record Why can’t I request a medication renewal? You may not be able request renewals if: The prescribing provider does not have access to My CS-Link or has opted out of My CS-Link The medication was prescribed with refills—please check with the pharmacy if you have refills remaining on your medication. My CS-Link may not accurately reflect the number of refills remaining on your medication if the prescription was dispensed by a non-Cedars-Sinai pharmacy. If you cannot request medication renewals on My CS-Link, please call your doctor's office. Mobile App Does My CS-Link have a mobile app? Yes. A free mobile application is available for Apple devices on the App Store and for Android devices on the Google Play store. Search for Cedars-Sinai or click a link below. Apple Android What can I do on the mobile app? Many of the features of the website are available on the mobile app. You can message your doctor, view your results, make appointments, pay bills and more. Care Team Notes What is Care Team Notes? Care Team Notes is a tool offered via My CS-Link that allows patients to view their care team's detailed notes after each office visit. How do I view my notes? Here's how to access your care team's notes: Log on to My CS-Link Click the Visits menu Select the appointment date Click the Care Team Notes tab Why can’t I see my notes? Your notes will not be viewable on My CS-Link if: Your care team is not participating in this program Your care team hasn’t closed the appointment Your care team chose to hide the note Your notes were marked as sensitive; currently this applies to notes surrounding transplants Your notes were written by a doctor whose specialty is psychiatry or psychology Your notes were written within an outpatient department that specializes in psychiatry or psychology Can people with proxy access see Care Team Notes? No. Only the person whose healthcare is being documented has access to Care Team Notes. Sync Wearable Device Data with My CS-Link Can I see information from other health systems in My CS-Link? Cedars-Sinai (through My CS-Link) and other participating health systems might be able to exchange your health information to ensure that your records are available to your clinicians regardless of where care was provided. This can provide a centralized area to interact with your health records from multiple organizations. To enable this functionality, Cedars-Sinai and another health system must first identify matching medical records. If there is a match, you can connect your records for the available organizations under the Settings tab in the External Health Accounts feature. How can I revoke an app or service from accessing my account? Log into your My CS-Link account Navigate to the hamburger menu (see screenshot below) and click on Share My Record, then click on Review which devices or apps can see your information To revoke access for an app or service, click Remove access—to revoke access for a device, click Unlink Can I connect my personal health devices with My CS-Link? Yes. Your personal health devices can connect with My CS-Link to upload information. Compatible devices include: Withings devices that track weight, blood pressure and pulse Fitbit devices that track steps and weight Any Apple Health-compatible devices that track weight, blood pressure, steps, pulse, glucose, body mass index (BMI) or oxygen levels Any Google Fit-compatible devices that track weight, blood pressure, steps, pulse, glucose, BMI or oxygen levels Setup: To connect your device from the My CS-Link website: Log in to My CS-Link Navigate to the hamburger menu (see screenshot below) and click Track My Health Click Connect My Account Connect your wearable devices on the Health Tracker Accounts page—you can select from Fitbit or Withings To connect Apple’s Health app with the My CS-Link mobile app: Ensure that your health device’s app syncs to the Apple Health app Log in to the My CS-Link app Navigate to the hamburger menu (see screenshot below) and click Track My Health Select Manage Connections Choose the types of data that you want to sync with My CS-Link To connect Google’s Fit app with the My CS-Link mobile app: Ensure that your health device’s app syncs to the Google Fit app Log in My CS-Link app Navigate to the hamburger menu (see screenshot below) and click Track My Health Select Manage Connections Choose the types of data that you want to sync with My CS-Link Is my personal device data synced automatically? How will my clinicians review the data? Once you connect your devices, data will automatically sync with My CS-Link at regular intervals. If you are using Apple Health or Google Fit on your mobile device, ensure that background app refresh is enabled for the My CS-Link app. Your doctor's office will have access to information uploaded to My CS-Link from your personal health devices but may not routinely monitor it. Please contact your doctor if you would like to discuss information from one of your connected devices. How is syncing my data within the Apple Health app on iOS different from syncing my data within My CS-Link in the Cedars-Sinai app? Each app pulls in different types of data: If you are using My CS-Link within the Cedars-Sinai app, only wearable device data is pulled into Track my Health within My CS-Link If you are using the Apple Health app, clinical data in your electronic health records at participating health networks and hospitals are added—after account verification—into Health Records and automatically updated What kind of data from My CS-Link can be pulled into Apple Health? Demographics, allergies, immunizations, lab results, medications, problems, procedures and vital signs. How do I connect the My CS-Link mobile app with Apple Health? Go to Your Apple Health app and click Health Records Click Get Started In the search box, type Cedars-Sinai In the results, select Cedars-Sinai Medical Center On the next screen, you will see a section titled Available to Connect—select Cedars-Sinai Health System You will be required to input your My CS-Link ID and password Review access terms before allowing access, then select Allow Access at the bottom of the screen You will see a screen that says Account Added—click Done Your My CS-Link data should now be available under Health Records in your Apple Health app View My Health Record in Apple Health How is syncing my data within the Apple Health app different from syncing my data within My CS-Link in the Cedars-Sinai app on iOS? Each app pulls in different types of data: If you are using My CS-Link within the Cedars-Sinai app, only wearable device data is pulled into Track My Health within My CS-Link If you are using the Apple Health app, clinical data in your electronic health records at participating health networks and hospitals are added—after account verification—into Health Records and automatically updated What kind of data from My CS-Link can be pulled into Apple Health? Demographics, allergies, immunizations, lab results, medications, problems, procedures and vital signs. How do I connect the My CS-Link mobile app with Apple Health? Go to Your Apple Health app and click Health Records Click Get Started In the search box, type Cedars-Sinai In the results, select Cedars-Sinai Medical Center On the next screen, you will see a section titled Available to Connect—select Cedars-Sinai Health System You will be required to input your My CS-Link ID and password Review access terms before allowing access, then select Allow Access at the bottom of the screen You will see a screen that says Account Added—click Done Your My CS-Link data should now be available under Health Records in your Apple Health app View My Health Record in CommonHealth What is CommonHealth? CommonHealth is a secure way to store all your health records in one place and share them with the services and organizations you trust. Is CommonHealth free for me? Yes, CommonHealth is a service that is free for people… and will always be. There are no hidden fees or missing features, no ads, and we never collect or sell personal data. I have an Android phone. Why should I use CommonHealth? CommonHealth extends the health data portability and interoperability model pioneered by Apple Health to the 55% of Americans with Android devices (85% globally), enabling broader and more equitable participation in research, innovative care models and next-generation health services. By enabling you to gather all your health information in one place, you are better able to monitor chronic conditions, adhere to treatment plans, and track progress in wellness or disease management programs. CommonHealth can provide easy access to health records while traveling. For those with chronic health conditions who frequently visit multiple doctors, it provides a convenient way to share records. Where can I download CommonHealth? Download CommonHealth directly from the Google Play Store. Search for it by name, or use this link: https://play.google.com/store/apps/details?id=org.thecommonsproject.android.phr What kind of data from My CS-Link will be pulled into CommonHealth? Allergy intolerance, clinical vitals (observation), condition, immunizations, laboratory results (observation), medication statement, medication order and procedures. How is syncing my data within the CommonHealth App different from syncing my data within My CS-Link in the Cedar Sinai app in Android? Each app pulls in different types of data: When using My CS-Link within the Cedars-Sinai app, only wearable device data is pulled into Track My Health within My CS-Link When using the CommonHealth App, clinical data from all of your health networks, hospitals and labs you have chosen to connect with—after account verification—will be pulled into one central place (CommonHealth App) for you to securely manage and stay up-to-date with your health services Are my health records secure? Yes. Your records are stored and encrypted on your device. As you sign up for CommonHealth, you will be asked to provide a 6-digit passcode or, if available, to register with your device’s Face Unlock or your fingerprint. This data is not shared with us or any other partner or vendor; it remains private within your device. This means that if you forget your passcode, that information cannot be retrieved, so please make sure to memorize it. What happens if I get a new device? Since your information is not stored anywhere except for your device, if you get a new device, you will need to download and set up Commonhealth again on that device. Technical Is My CS-Link health information secure? We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure access codes, personal IDs and personal passwords. My CS-Link uses the latest technology to automatically encrypt your session, and all messaging takes place while you are securely logged on to our website. What is your privacy policy? The Cedars-Sinai website has our privacy policy. Why am I receiving new privacy and location notifications in the Cedars-Sinai mobile app on my iPad and iPhone? The following is an overview of Apple's privacy policy settings. I was logged out of My CS-Link; what happened? To keep your health information secure, My CS-Link will automatically log out after 20 minutes of inactivity. Any unsent message text will not be saved if My CS-Link is logged out. What do I need to use My CS-Link? All you need is access to a computer or smart mobile device, an email account and an internet connection. Where do I get help or more information? If you have questions about My CS-Link, please call Patient Services at 800-700-6424. For technical support, call 855-427-5465. For medical emergencies, call 911. 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