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If you buy through links on this page, we may earn a small commission. Here’s our process. TruHearing offers a selection of discount programs that people can use alongside their health insurance to make hearing aids more affordable. Individuals can choose from a selection of hearing aid styles during a consultation with a TruHearing-affiliated hearing professional. Share on PinterestThis article discusses TruHearing, including its reputation and products and how it works, as well as how hearing impacts health. Brand overview TruHearing is a managed care provider established initially to respond to requests from health plans to help reduce hearing health costs for their clients. The company states it can give people access to more affordable hearing aid options by partnering with insurance companies, hearing professionals, and hearing aid manufacturers. People cannot purchase TruHearing products and services online. Instead, they can buy its hearing aids through over 6,400 brand-affiliated hearing healthcare providers nationwide. Pros and cons of TruHearing Before choosing this service, people may wish to consider its potential pros and cons. ProsTruHearing offers a variety of hearing aid styles.TruHearing may be suitable for most budgets, as its offer ranges from basic to premium hearing aids.The company offers hearing devices from a variety of companies, including Phonak, Starkey, and Oticon.All hearing aids come with a 45-day trial and a 3-year warranty. ConsTruHearing does not offer all hearing devices from the brands it carries.People who use TruHearing will need to use professionals and brands in the company’s network.Not all insurance providers will include TruHearing in their healthcare plans. Products TruHearing offers four different ranges of hearing aids and an app that can streamline appointments. Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication. Medical News Today follows a strict product selection and vetting process. Learn more here. Hearing aids TruHearing offers hearing aids in varying styles, colors, features, models, and technology levels. People cannot purchase these devices online. However, they can view the company’s hearing aid catalog. The styles include receiver-in-ear (RIC), behind-the-ear (BTE), in-the-canal, and in-the-ear types, as well as their variations, such as invisible-in-canal and completely-in-canal hearing aids. A hearing doctor affiliated with TruHearing will work with each individual to determine which hearing aid type is most suitable for the severity of their hearing loss, their lifestyle, and any other requirements. Learn more about various types of hearing aids here. TruHearing offers hearing aids from the following manufacturers:OticonReSoundPhonakSigniaStarkeyWidex People can choose from basic, standard, advanced, or premium hearing aids. Basic hearing aids TruHearing states that basic hearing aids are most suitable for people with mild to moderate hearing loss and those with a quiet, less active lifestyle. All basic hearing aids have limited noise reduction and basic feedback cancellation. Standard hearing aids According to TruHearing, standard hearing aids work well in predictable environments, such as the home and workplace. All standard hearing aids have the following features:manual digital processingadjustable speech enhancements and feedback cancellationnoise reductionBluetooth and wireless connectivityrechargeable batteriesdevice app connectivityMade For All connectivity These hearing aids have up to three programs and 16 channels. Advanced hearing aids The company states that the advanced hearing devices are suitable for noisier environments, such as the office. All advanced hearing aids have the following features, in addition to the standard ones:motion sensorsautomated digital processingAI technologydynamic soundscape processing These hearing aids have up to four programs and 32 channels. TruHearing states that most styles of hearing aids are available under this plan, including RIC and BTE types. Premium hearing aids According to the company, premium hearing devices are suitable for more challenging environments, such as places with large crowds. In addition to the standard and advanced features, these hearing aids offer:premium automated digital processingextra bandwidth to aid in speech and sound perceptionown voice processingbinaural directionalitySoundSense LearnEchoBlock These hearing aids have up to five programs and 48 channels. TruHearing states that all types of hearing aids are available, including instant fit. TruHealth App The TruHearing app allows people to adjust their hearing aid settings, change programs and channels, and connect their hearing devices to their smartphones. Additionally, individuals have access to teleconsultations and virtual appointments with their hearing healthcare professionals. The TruHearing app is free to download on iOS and Android. How it works People who wish to use TruHearing services need to call the company. A personal consultant will check a person’s eligibility and health plan coverage. The company will then make an appointment for the individual with a certified TruHearing healthcare professional. This will be either an audiologist or a hearing aid specialist near the person’s location. During the appointment, the specialist will conduct a comprehensive hearing test to evaluate the person’s hearing loss. If the person needs hearing aids, the specialist will discuss their options and recommend hearing aids that fit their budget, lifestyle, and hearing needs. The specialist will order the person’s hearing aids. Once the device is available, the specialist will fit and program it for the individual. TruHearing will also process claims submissions on the person’s behalf. A person is eligible for two free follow-up visits, excluding the first fitting within the year, for further adjustments if needed. Any extra visits to the specialist may cost up to $65. However, some health plans may cover part of this cost. Warranties and returns All TruHearing products come with a 45-day trial and a 3-year manufacturer warranty covering one-time loss and damage replacement and repairs. Manufacturers will charge replacement fees for people who do not qualify for the warranty. Individuals will also need to pay for shipping and incur any programming and fitting fees. Payments TruHearing accepts payment in cash, by check, and with major credit cards. People also have the option of financing through Allegro Credit or using their CareCredit card.GET STARTED WITH Reputation and customer reviews TruHearing holds accreditation with the Better Business Bureau (BBB), which gives the company an A+ rating. However, it has a customer rating of one out of five stars, based on three reviews. At the time of publication, TruHearing has resolved seven complaints on BBB over the past 3 years. All reviews on the BBB website are negative. Reviewers state that they received the wrong bills. Also, one reviewer notes that TruHearing gave misleading information, leading to their purchasing hearing aids too early, which led to out-of-pocket costs to pay for hearing aids. TruHearing vs competitors Below is a table comparing TruHearing with Costco Hearing Aid Center, another company that offers several hearing aid brands.TruHearingCostco Hearing Aid CenterStarting priceNo information is available, but TruHearing states it can save customers an average of $3,499 per hearing aid pair.around $1,400 per pairBrands• Oticon• ReSound• Phonak• Signia• Starkey• Widex• Jaba GN• Kirkland Signature• Philips• Phonak• RextonDoes insurance cover it?Some insurance providers cover the cost of TruHearing.No. People should ensure their insurance covers out-of-network providers.Warrantya 3-year warranty covering one-time loss and damage replacement and repairsvaries by model Learn more about Costco hearing aids here. Alternatives There are several ways in which people can receive financial assistance to pay for hearing aids. Children Some children may be able to receive hearing aids or other assistive technology through Individualized Education Program. Adults People of working age may be able to receive assistance and advocacy if they experience hearing loss. Each state in the United States has a vocational rehabilitation agency that can discuss a person’s options. Hearing aid banks Some local agencies may have hearing aid banks or know of other resources that may offer financial assistance to those who require hearing aids. Some states may also have a hearing aid loan system, where people can use hearing aids for a set amount of time. Medicaid States that have Medicaid may pay for the costs of hearing aids. Medicaid may cover all, part, or none of the costs of hearing exams, hearing aids, and follow-up care. People should check their Medicaid plan carefully. Learn more about Medicaid here. Hearing and health The World Health Organization (WHO) reports that around 430 million adults worldwide have disabling hearing loss, while over 1 billion young adults are at risk of permanent hearing loss. According to an older survey, those with hearing loss are more likely to experience symptoms of depression, with 11.4% of the participants with hearing loss having moderate to severe depression scores, compared with 4.9% and 7.1% of the participants with excellent and good hearing, respectively. Additionally, a 2019 study found a link between hearing loss and falls, dementia, depression, and myocardial infarction. The researchers noted a 50% increase in depression and dementia in 5 years in the individuals who have hearing loss. Hearing loss often results from aging or exposure to loud noises. The Centers for Disease Control and Prevention (CDC) recommend people do the following to prevent noise-induced hearing loss:avoiding or limiting exposure to very loud soundsturning down the volume where possiblemoving away from loud noiseswearing ear and hearing protection A person who experiences symptoms of hearing loss, such as ringing in the ears and distorted or muffled hearing, should seek guidance from a hearing doctor. The Federal Trade Commission advises people seek professional hearing advice from:otolaryngologistsaudiologistsa hearing aid dispenser or specialist The American Speech-Language-Hearing Association cautions people against purchasing ill-fitting, non-customized over-the-counter hearing devices. Risks of using these devices include further damage and worsening of hearing loss. Frequently asked questions Below, we answer some frequently asked questions about TruHearing. How much do TruHearing aids cost TruHearing does not state how much its hearing aids cost. However, the company claims it can save its customers an average of $3,499 per pair of hearing aids. Is TruHearing TPA TruHearing is a third-party administrator (TPA), which means an insurance company has a contract with or owns TruHearing. A TPA aims to manage the hearing aid component of insurance at a price that is lower than average. However, a person may wish to consider contacting an audiologist, hospital, or health clinic to see whether they can purchase hearing aids at a discount if they have a smaller budget. Does Beltone work with TruHearing Beltone is a hearing aid manufacturer. Currently, TruHearing does not carry this brand. Summary TruHearing offers affordable hearing aids through discount programs. A person can call the company to discuss their options and find the best program for their requirements. Several state and local agencies may offer financial assistance to help people purchase hearing aids. If a person is eligible for their state’s Medicaid insurance, they may pay only a portion of the costs. Get started with Interested in trying ? We can help! Last medically reviewed on June 22, 2021Uncategorized 9 sourcescollapsedMedical News Today has strict sourcing guidelines and draws only from peer-reviewed studies, academic research institutions, and medical journals and associations. We avoid using tertiary references. We link primary sources — including studies, scientific references, and statistics — within each article and also list them in the resources section at the bottom of our articles. You can learn more about how we ensure our content is accurate and current by reading our editorial policy.American Speech-Language-Hearing Association statement for the record for the Health Subcommittee of the Energy and Commerce Committee regarding over-the-counter hearing aids. (n.d.).https://www.congress.gov/115/meeting/house/105908/documents/HHRG-115-IF14-20170502-SD014.pdfDeafness and hearing loss [Fact sheet]. (2021).https://www.who.int/news-room/fact-sheets/detail/deafness-and-hearing-lossDeal, J. A., et al. (2019). Incident hearing loss and comorbidity: A longitudinal administrative claims study.https://jamanetwork.com/journals/jamaotolaryngology/article-abstract/2714050Ideas for buying hearing aids. (2021).https://www.consumer.ftc.gov/articles/ideas-buying-hearing-aids#HearingLi, C.-M., et al. (2014). Hearing impairment associated with depression in US adults, National Health and Nutrition Examination Survey 2005-2010.https://jamanetwork.com/journals/jamaotolaryngology/fullarticle/1835392Medicaid. (n.d.).https://www.hearingloss.org/hearing-help/financial-assistance/medicaid/Preventing noise-induced hearing loss. (2021).https://www.cdc.gov/ncbddd/hearingloss/noise.htmlState agencies. (n.d.).https://www.hearingloss.org/hearing-help/financial-assistance/state-agenices/Understanding IEPs. (n.d.).https://www.understood.org/en/school-learning/special-services/ieps/understanding-individualized-education-programsFEEDBACK:Medically reviewed by Shilpa Amin, M.D., CAQ, FAAFP — By Rachel Ann Tee-Melegrito — Updated on May 11, 2022 Latest newsWhat sets 'SuperAgers' apart? Their unusually large neuronsOmega-3 may provide a brain boost for people in midlifeSeasonal affective disorder (SAD): How to beat it this fall and winterCDC: Monkeypox in the US 'unlikely to be eliminated in the near future'Why are more women prone to Alzheimer's? New clues arise Related CoverageWhat's to know about deafness and hearing loss?Medically reviewed by Alana Biggers, M.D., MPH People with a hearing impairment, hearing loss, or deafness will have either a partial or a total inability to hear sound. 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