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How to Perform a PlayStation Network Password Reset

Don't let a forgotten PSN password keep you away from the fun

By Daniel Anglin Seitz Daniel Anglin Seitz Writer University of Vermont, Emerson College Dan Seitz is a tech writer with 10 years of experience writing about apps, gaming, and more. His work has appeared on Uproxx.com and other outlets. lifewire's editorial guidelines Updated on January 24, 2020 Tweet Share Email Tweet Share Email

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Expand Jump to a Section Forgot Your Verification Information? Step-by-Step: Change PSN Password in a Browser Change Password on PS4 Password Reset on PS3 Password Reset on PS Vita To use your PlayStation 3, PlayStation 4, or the PlayStation Network, you need a valid email account and a password. If you forget the password, though, it's almost a puzzle to figure out how to reset it. Here's a step-by-step guide to change your PlayStation Network (PSN) password on multiple devices. You'll need access to the email address you use to sign into PSN, and a separate device like a smartphone or computer to check that email. Additionally, if you want to reset the password and are already signed in, you'll need to sign out first.

What If I Don' t Remember My Verification Information

If you can't remember the security question or other key information, you'll need to call Sony's helpline directly. You'll need the email address or PSN name you use on the system, and some form of identification, such as your driver's license.

How to Change PSN Password From a Browser

If you need to reset the PlayStation password from a distance, you can easily do it online. This password change will apply to all of your PlayStation devices. Start by going to the Sony Entertainment Network Sign-In page. Under the sign in button, select the Trouble signing in? link and it will take you to a set of options. Select the Reset your password link and it'll send a password verification email to the address you use to sign in. The link will be good for 24 hours, but it may take a few minutes to be sent to your email. Be sure to check your spam and junk folders if you can't find the email. Once the email arrives, select the link and change your password on the website. You can log into your PlayStation account via the website, but you won't be able to log into your device remotely.

How to Change PSN Password on PS4

If you're logged out of your PlayStation 4, or simply can't remember your password, you can easily change your password using the PS4. Only a “family manager” can change the password on a system. If you only have an account on the PlayStation and aren't the manager, you'll need to ask whoever is to change the PSN password for you. On the main screen, select the Settings icon on the far right of the main menu. Select Account Management, then choose Sign In. Press the Triangle button on the controller and you'll be prompted to provide the email address for your account. Once you do so, you'll be asked for some other identifying data, and then sent a verification email. Complete the verification process by following the link and entering a new password. Return to the Account Management screen, select Sign In, and enter your new password.

PlayStation Password Reset on PS3

For the PlayStation 3, the process is slightly different. You'll need to find and select the PlayStation Network icon, next to Friends, on the main screen. Select Forgot Your Password, then enter your email and date of birth of the primary user. Select Confirm. You'll receive the verification email shortly.

PlayStation Network Password Reset on PlayStation Vita

Start on the PlayStation Vita home screen. Tap Settings. Tap PlayStation Network. Tap Forgot Your Password and provide your email and date of birth. Check your email for the notification. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Create a PlayStation Network Account How to Change or Reset a Hulu Password How to Reset or Change Your Instagram Password How Do I Create a Windows Password Reset Disk? How to Change Your Facebook Password How to Create a Password in Windows How to Recover a Forgotten Gmail Password How to Change Your Password in Windows What to Do If You Forget Your Windows 7 Password How to Fix It When PS4 Won't Connect to Wi-Fi How to Reset a Voicemail Password in Android How Do I Reset My Windows Password? What to Do If Your PSN Account Is Compromised How to Use the Chrome Password Manager What Is PlayStation Plus? How to Play PS4 Games on a PC Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies