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How to Use Alexa Voice Recognition
Learn to use voice profiles for personalized multiuser support
By Robert Earl Wells III Updated on August 19, 2020 Tweet Share Email Tweet Share Email In This Article
Expand Jump to a Section What Is Alexa Voice Recognition Set Up Alexa Voice Profiles Add Voice Profiles Troubleshooting Alexa Voice Recognition Amazon's virtual assistant can remember individual voices for more personalized interactions. By setting up Alexa voice recognition profiles, Alexa can tailor responses to each person in your home. Information in this article applies to all Amazon smart speakers including the Echo Dot and Echo Show. Voice profiles are not available for the Fire TV or Amazon Fire tablets. What Is Alexa Voice Recognition
When you set up your Alexa device, you link it to an Amazon account. All your preferences, appointments, and lists are associated with that account, and Alexa gives identical responses to everyone who uses your device by default. However, it's possible to train Alexa to recognize specific voices and access multiple Amazon accounts from a single device. By creating voice profiles, you can: Make calls and send messages using Alexa from multiple smartphones. Create separate calendars and shopping lists. Automatically skip Flash Briefings you've already seen. Complete purchases without giving your voice code. Personalize playlists and recommendations from Amazon Music Unlimited. Sync your voice profile with other Alexa devices via Guest Connect. You can also use your voice profile with some third-party smart speakers such as the Sonos One. How to Set Up Alexa Voice Profiles
To create an Alexa voice profile using the Alexa app for iOS and Android: Launch the Alexa app and tap the Menu icon in the top-left corner. Tap Settings. Tap Account Settings. Tap Recognized Voices. Tap Create a Voice Profile. Tap Continue. Say the phrases Alexa asks you to repeat. Tap Done to return to the voice profiles screen. Scroll to the bottom of the voice profiles screen to view instructions for adding additional users. Once you've added more recognized voices, you can return to this screen and tap Match voice profiles to help Alexa differentiate between users. After a few minutes, say "Alexa, who am I?" She will respond with who she thinks you are and which Amazon account you're using. How to Add Voice Profiles to Your Amazon Household
Other users can create voice profiles using the Alexa app on their phones. You must invite a user to your Amazon Household before your smart speaker will recognize their voice: Launch the Alexa app on your phone and tap the Menu icon in the top-left corner. Tap Settings. Tap Account Settings. Tap Amazon Household. Alternatively, tap Guest Connect to allow a user to temporarily connect to your Alexa device for a period of 24 hours. Tap Start. You'll be prompted to pass your phone to the other user. Have the other person enter their Amazon username and password, then tap Verify Account. Now, you can both try asking "Alexa, who am I?" Once she successfully recognizes the other user's voice, they can say “Alexa, switch to my account” to access their calendar, add items to their shopping list, and make calls from a phone linked to their Amazon account. To switch back to your Amazon account, say “Alexa, switch to my account.” To hear which account is currently active, say “Alexa, identify account.” Troubleshooting Alexa Voice Recognition
If Alexa is having trouble telling who is who, you can try deleting your voice profile and starting fresh, or you can train Alexa to better recognize your voice: Launch the Alexa app and tap the Menu icon in the top-left corner. Tap Settings. Tap Account Settings. Tap Recognized Voices. Tap Manage Voice Profile. Tap Match voice profiles. Alexa will replay voice recordings from each user associated with your Amazon Household and ask you to match them to the speaker. Tap Delete voice profile to erase all voice settings for your account. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How Do I Change the Amazon Account on My Alexa? How to Connect Alexa to Your Computer How to Use Alexa and Cortana Together How to Connect Your Android Phone to Alexa How to Set up the Amazon Echo Show How to Use the Amazon Alexa App to Set Up Shopping Lists Can I Call Alexa From My Phone? How to Play Podcasts on Alexa How to Fix It When Alexa says the Echo is Offline How to Use Alexa Messaging How to Set Up an Amazon Fire Tablet How to Set Alexa Parental Controls Is Alexa Safe to Use? How to Fix It When Your Alexa Alarm Isn’t Going Off How to Change Alexa's Voice to Samuel L. Jackson How to Move With Alexa Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies