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How to Disable Purchases on Alexa
Turn off Alexa's voice purchasing to prevent unauthorized orders
By Robert Earl Wells III Updated on September 11, 2020 Tweet Share Email Tweet Share Email In This Article
Expand Jump to a Section Why Turn Off Voice Purchases? How to Disable on a Mobile Device How to Disable on a Web Browser How to Set Up a PIN Amazon has made it easy to shop by giving voice commands to the Amazon Echo, Echo Show, Fire TV, and other Alexa devices. If you don't want your kids or anyone else buying things without your permission, then you should know how to disable purchases on Alexa. Information in this article applies to all Amazon Alexa-enabled devices. Why Turn Off Alexa Voice Purchasing
You can purchase songs, movies, games, apps, and literally anything in the Amazon store with a simple request to Alexa. Alexa is always listening for your next command, and some customers have reported that Alexa added items to their shopping carts after overhearing a conversation or TV. Alexa always asks you to confirm any transactions, so accidental purchases are unlikely. However, if you have children, they can easily make purchases without your knowledge. At the very least, you should consider setting up a PIN to authorize voice purchases. If you disable voice purchasing, you can still add items to your cart with voice commands, but you have to complete the transaction on Amazon's website. How to Disable Voice Purchasing in Alexa
To disable shopping on Alexa devices using the Alexa app for iOS, Android, or Fire tablets: Launch the Alexa app and tap the Menu icon in the top-left corner. Tap Settings. Tap Account Settings. Tap Voice Purchasing. Tap the toggle beside Purchase by voice to change it to the off position. The toggle turns from blue to gray when voice purchasing is disabled. Tap the toggle beside Voice code to create a PIN that must be spoken to authorize any voice purchases. Voice purchasing options are account specific, not device specific. If you have multiple devices in your home, you must change the settings for all associated Amazon accounts. How to Disable Voice Purchasing on Alexa in a Web Browser
You can also disable voice purchasing from the Amazon Alexa website: Go to alexa.amazon.com and log in to your Amazon account. Select Settings in the left panel. Select Voice Purchasing in the Alexa Account section. Select the toggle beside Purchase by voice to change it to the off position. The toggle turns from blue to gray when voice purchasing is disabled. Select the toggle beside Voice code to create a PIN that must be spoken to authorize any voice purchases. How to Set Up a PIN for Alexa Voice Purchases
If you don't want to disable voice shopping altogether, it's possible to require a four-digit code to authorize Alexa purchases: Voice codes are account specific, not device specific. If you have multiple devices in your home, you must create different codes for each associated Amazon account. Go to alexa.amazon.com in a web browser and log in to your Amazon account. Select Settings in the left panel. Select Voice Purchasing. Select the toggle beside Voice Code to enable it to change it to the on position. The next time you try to make a purchase, Alexa will ask for your voice code. Optionally, you can select the toggle beside Enable recognized voice to skip giving the voice code if they have previously given it. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Set Alexa Parental Controls How to Set Up an Amazon Fire Tablet The 13 Best Alexa Hacks of 2022 How to Set up the Amazon Echo Show How to Connect Your Android Phone to Alexa How to Play SiriusXM On Alexa How to Connect Alexa to Your Computer How to Use Alexa and Cortana Together How to Put an Echo Dot in Setup Mode How to Use the Amazon Alexa App to Set Up Shopping Lists How to Reset Your Amazon Prime Video PIN How to Move With Alexa How to Connect Samsung TV to Alexa How to Travel With Alexa How to Turn Off Package Notifications on Alexa Is Alexa Safe to Use? Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies