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Is Outlook Down? Check Outlook.com's Service Status
Is Outlook.com down? Here's how to check
By Heinz Tschabitscher Heinz Tschabitscher Writer University of Vienna A former freelance contributor who has reviewed hundreds of email programs and services since 1997. lifewire's editorial guidelines Updated on February 8, 2021 Reviewed by Jon Fisher Reviewed by Jon Fisher Wichita Technical Institute Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. lifewire's editorial guidelines Tweet Share Email Tweet Share Email MS Office Outlook Word Excel Powerpoint What To Know
Visit the Microsoft 365 Service Status page. You can check Down For Everyone Or Just Me or Down Detector too. Try restarting your browser, clearing the browser cache, restarting your computer, flushing the DNS cache, or restarting your router. This article explains how to check if Outlook.com is down on Microsoft's end or if it's an issue with your computer or local network and how to solve most common causes. Instructions in this article apply to all Microsoft Outlook, Hotmail, MSN, and Live services. How to Tell If Outlook com Is Down
Can't access your email and you're not sure who's at fault? Check these places first to see if it's down for everyone or not. Visit the Microsoft 365 Service Status page to see the service status of Outlook.com. If a green checkmark displays next to Outlook.com, then from Microsoft's perspective, everything is working correctly with the Outlook.com service. If the web page displays a red or yellow symbol next to Outlook.com, Microsoft is currently experiencing an issue and is aware of the problem. Comments next to that symbol can help you uncover what's going on. Another way to check if the Outlook.com website is down is to use a web service such as Down For Everyone Or Just Me or Down Detector. If those websites show that Outlook.com is down after entering the web address, chances are it's down for everyone or for a vast majority of users. If this is the case, wait for Microsoft to fix the issue. Down Detector shows how many users reported issues over the last 24 hours or longer. Down Detector checks if Outlook.com is experiencing problems sporadically (working sometimes, but not loading other times). If you're a Twitter fan, search it for #Outlookdown. If the site is down for everyone, somebody has probably already tweeted about it. Pay attention to the tweet timestamps to ensure that they're not discussing an earlier time that Outlook was not working. If problems are being reported, you'll likely need to wait until Microsoft fixes the problem. If no one else is reporting a problem with Outlook across these services, though, the problem is almost certainly on your side. How to Fix Outlook com Issues
If the Outlook.com status is up and running but you can't sign in, the problem may be with your computer, network, or service provider. To troubleshoot Outlook.com if you see a green checkmark on the service status page but you're having problems with your mail service, try these fixes in the order presented: Close and reopen your web browser. There could be a memory issue or some other temporary problem that get's cleared away upon restart of the program. Clear the browser cache. If you only want to clear the cache for the page you're on, press and hold the Ctrl key, then press F5. This clears the cache and reloads the Outlook.com page. Restart your computer. This clears temporary files and other cached files that prevent the Outlook problems to resolve even though the service is back up. Flush the DNS cache. Press the Start button, enter cmd, and select the command prompt app. Then, type ipconfig /flushdns and press Enter. DNS servers identify the IP address of domains that you connect to with a browser. When IP addresses change, cached DNS settings cause your browser to continue to access the old, incorrect IP address. Restart your router. Unplug your home router, wait 30 seconds, and then plug it back in. The router reconnects to your Internet Service Provider (ISP) and re-establishes your internet connection. Connect to Outlook.com to see if the issue is now resolved. If Outlook.com is still down after you perform these steps, your internet service provider is likely denying access to the website. Call your ISP to check if other subscribers are having similar issues. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Fix an Authentication Error in Minecraft Is Reddit Down... Or Is It Just You? Gmail Won't Load? How to Fix It How to Fix a YouTube Black Screen How to Fix It When WhatsApp Isn't Working How to Fix It When Google Chrome Is Not Responding How to Fix It When Discovery Plus Is Not Working 502 Bad Gateway: What It Is & How to Fix It How to Fix the 400 Bad Request Error How to Fix Hulu Error Code RUNUNK13 How to Fix Netflix Error Code NW-2-5 on Any Device How to Fix a 404 Page Not Found Error 5 Easy Fixes for Most Computer Problems How to Report an Outlook.com Outage or Issue How to Fix It When YouTube Comments Aren't Showing Up How to Fix It When Instagram Is Not Working Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies