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How To Contact Instagram

The best ways to get Instagram support when you need it

By Elise Moreau Elise Moreau Freelance Contributor University of Ontario George Brown College Elise Moreau is a writer that has covered social media, texting, messaging, and streaming for Lifewire. Her work has appeared on Techvibes, SlashGear, Lifehack and others. lifewire's editorial guidelines Updated on November 9, 2021 Reviewed by Jon Fisher Reviewed by Jon Fisher Wichita Technical Institute Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. lifewire's editorial guidelines Tweet Share Email Tweet Share Email Instagram The Ultimate Guide to Instagram

What To Know

Report a problem in the app by going to your Profile > Menu > Settings > Help > Report a Problem. Fill out a specific form in the Help Center for DMCA, nonprofit fundraiser, donations or payment support. Send mail to Instagram LLC, 1601 Willow Road, Menlo Park, California 94025 or call 650-543-4800 or email [email protected]. This article explains the main methods you can use to contact Instagram. Since Instagram doesn't have a dedicated support team, getting in contact with a real person may be extremely difficult. How to Fix It When Instagram Is Not Working

How To Contact Instagram in the App

You can report spam or abuse, a feature that isn't working, or bad image/video quality in Instagram's Help Center directly within the app. You can also give general feedback. Tap your profile icon in the bottom menu. Tap the menu icon in the top right. Tap Settings. Tap Help. Tap Report a Problem. Select one of the following options: Spam or AbuseSomething Isn't WorkingGeneral FeedbackImage or Video Quality Issue If you selected Spam or Abuse, select the most relevant form of spam or abuse you're experiencing o the next tab and follow the given instructions. If you selected any other option, use the given field to type out a description of the issue and optionally tap Take Screenshot or Upload to add images or files, then tap Send in the top right.

Note

Instagram may review your submission and take necessary action to resolve it, but don't expect it to be resolved quickly or to hear back from Instagram at all.

How To Contact Instagram via Contact Submission Form

If you have a specific problem that can't be reported by following the instructions above, you may be able to get in contact with Instagram by submitting an online form for that specific reason. Determine if your reason for contacting Instagram has anything to do with the following: Needing to send a DMCA report of copyright infringement.Needing help with a nonprofit fundraiser you've created or donated to.Needing help with donations on Instagram Stories and Live.Needing help with a payment on Instagram. If your reason is falls under any of the above options, continue to step three. Otherwise, skip to the next section to find out how to contact Instagram by mailing address, phone or email. Select the relevant link below to go to the online contact in the Instagram Help Center: DMCA report contact form Nonprofit fundraiser contact form Donations contact form Payment contact form Follow the instructions for the contact form you'd like to submit.

Note

Please note that submitting an online form does not guarantee that Instagram will be in touch with you.

Contact Instagram via Mailing Address Phone or Email

Instagram accepts contact requests via mail, phone and email, however it's very unlikely that you'll receive an answer back. Send a letter by mail to Instagram using the following address: Instagram, LLC
1601 Willow Road Menlo Park, California 94025

Tip

You may wish to include an "Attn:" line to direct your letter to the most relevant department or person. For example, include Attn: Instagram Designated Agent for the purpose of sending a DMCA report. Call Instagram by phone at 650-543-4800.

Note

You may be greeted by an automated answering system and may not be able to speak with a real person. Send an email to support@instagram.com.

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Many emails may go unanswered due to the volume of email messages Instagram receives to this email address. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Send a Form via Email What to Know About Instagram Inactive or Deleted Account Policies How to Fix It When Instagram's Find Contacts Feature Isn't Working How to Get Unblocked on Facebook How to Contact Snapchat Customer Service How to Fix It When an Instagram Story Isn't Uploading How to Fix It When Instagram Stories Aren't Working How to Fix It When Facebook Pay Isn't Working Does Instagram Notify When You Take Screenshots? What to Do When Your Instagram Account is Disabled or Deactivated How to Add Members to a Distribution List in Outlook How to Fix It When You Can't Share Music on Instagram How to Dislike a TikTok How to Fix It When Sound Isn't Working on Instagram How to Save Contact Information From an iPhone Email How to Reset or Change Your Instagram Password Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies