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Microsoft Pulls AMD Driver on Windows 10 PCs

The driver caused crashes and boot issues on certain configurations

By Joshua Hawkins Joshua Hawkins Freelance Technology Reporter Full Sail University Josh Hawkins is a freelance writer for Lifewire who loves writing about the latest tech and gadgets that help make people’s lives easier. As an avid gamer and VR enthusiast, he also enjoys diving deep into the technology that helps bring those kinds of experiences to life. lifewire's editorial guidelines Updated on May 10, 2021 10:48PM EDT Fact checked by Rich Scherr Fact checked by Rich Scherr University of Maryland Baltimore County Rich Scherr is a seasoned technology and financial journalist who spent nearly two decades as the editor of Potomac and Bay Area Tech Wire. lifewire's fact checking process Tweet Share Email Tweet Share Email Computers Mobile Phones Internet & Security Computers & Tablets Smart Life Home Theater & Entertainment Software & Apps Social Media Streaming Gaming Microsoft has pulled a new AMD driver from Windows Updates following reports of crashes and boot issues after installation. The driver, called Advanced Micro Devices, Inc. - SCSIAdapter - 9.3.0.221, first hit the public branch of Windows Updates on May 8. Following its release, reports of crashes and boot errors like "INACCESSIBLE_BOOT_DEVICE" started to pile up on Reddit and other websites. Microsoft According to PC Gamer, the issues were first reported in a test build pushed to members of the Windows Insider program. Despite those complaints, it was still released to the public. Based on comments left in a Reddit thread, it looks like the boot issues seem to have only affected computer builds running an AMD processor with a Gigabyte X570 motherboard. A software engineer with Microsoft wrote, "I am not certain at this time, but I believe it went to other Gigabyte boards and only has issues on the X570." The update has since been pulled from Windows Updates completely, according to that same engineer. Microsoft uses a slow rollout validation mechanic to ensure there aren’t issues with driver updates that it puts out. It looks like the boot issues seem to have only affected computer builds running an AMD processor with a Gigabyte X570 motherboard. The engineer believes that the update must have gone to machines that didn’t have any issues at first, which is why it wasn’t flagged by the system. Microsoft has yet to release any official information surrounding the problem. If you are one of the many unlucky users who installed the update, there are a few ways to go about removing it. If you can log into Windows, you can go back to a System Restore point from before you installed the update. Or, if your PC is getting stuck in a boot error, you can always try launching Startup Repair to remove the driver. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire AMD Radeon Video Card Drivers v22.20 (October 21, 2022) How to Fix It When Windows Spotlight Is Not Working on Windows 10 Latest Windows 10 Drivers (October 21, 2022) How to Fix Ntdll.dll Errors in Windows [10, 8, 7, etc.] Patch Tuesday (Most Recent: October 11, 2022) NVIDIA GeForce Video Card Drivers v517.48 (2022-09-27) How to Install USB 3.0 Drivers on Windows 10 How to Update Drivers in Windows How to Fix It When Facebook Keeps Crashing How to Fix Sdl.dll Not Found or Missing Errors How to Fix Problems Caused by Windows Updates Windows 10: Release Date, Editions, Features, and More How to Fix Corrupted Files in Windows 11 How to Fix Windows 10 Mouse Lag How to Fix Kernel32.dll Errors in Windows How to Fix Overscan in Windows 10 to Fit to Screen Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies