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Delete Emails Stuck in the Windows Live Mail Outbox

What to do when a message is stuck

By Heinz Tschabitscher Heinz Tschabitscher Writer University of Vienna A former freelance contributor who has reviewed hundreds of email programs and services since 1997. lifewire's editorial guidelines Updated on June 1, 2021 Tweet Share Email Tweet Share Email Email Yahoo! Mail Gmail Windows Live Mail is no longer available. This article remains for archival purposes only. Once in a while, and often due to an obscure cause, an email fails to send in Windows Live Mail. It may get stuck in the Outbox folder. This folder holds messages while they are in the process of being sent—from the time you click Send until the outgoing mail server's acknowledgment that the message has been received for delivery. In the Outbox, a message can linger and perpetually fail to send—until you remove it. Deleting an email stuck in the Windows Live Mail Outbox is easy.

Delete Emails Stuck in the Windows Live Mail Outbox

To remove a message from the Outbox folder in Windows Live Mail when it persistently fails to send: Select Work offline in the Tools group of the Home tab. Select the View tab and choose Compact view if it is highlighted. Select Mail at the bottom of the folder list. Select Outbox in the list to open the Outbox. Select the message you want to delete and keep the mouse button pressed. Holding down the Ctrl key, drag the message to the Drafts folder for an account or Storage folders. Release the mouse button over Drafts, then release the Ctrl key. Highlight the message you want to delete in the Outbox folder. Press Delete. You can also press Ctrl+D or select Delete in the Delete group of the Home tab. In the Drafts folder to which you copied the message that failed to send, double-click that email to edit it, fix any problems, and attempt delivery again. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Continue a Draft in Outlook Mail on the Web How to Purge Deleted Outlook Email How to Send a Photo Gallery in Windows Live Mail How to Send Message to a Group in Windows Live Hotmail How to View a Message in HTML With Express and Live Mail How to Use AOL Mail Through an Email Client How to View a Sent Message's Bcc Recipients in Windows Mail Hide the Preview Pane and Delete Mail Without Opening It Outlook Not Sending Emails How to Empty Deleted Items and Junk Folders Fast in Outlook.com How to Recall an Email in Outlook Changing Outlook So It Sends Mail Right Away How to Delete Email Accounts in Outlook or Windows Mail How to Forward an Email as an Attachment in Outlook Forward Multiple Emails Individually in Outlook How to Delay or Schedule an Email in Outlook Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies