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Facebook Testing AI Model to Curb Conflict in Groups

A more positive Groups experience

By Allison Murray Allison Murray Tech News Reporter Southern Illinois University Allison reports on all things tech. She's a news junky that keeps her eye on the latest trends. Allison is a writer working out of Chicago, IL, with her only coworker: her cat Norbert. lifewire's editorial guidelines Updated on June 16, 2021 03:40PM EDT Fact checked by Rich Scherr Fact checked by Rich Scherr University of Maryland Baltimore County Rich Scherr is a seasoned technology and financial journalist who spent nearly two decades as the editor of Potomac and Bay Area Tech Wire. lifewire's fact checking process Tweet Share Email Tweet Share Email Social Media Mobile Phones Internet & Security Computers & Tablets Smart Life Home Theater & Entertainment Software & Apps Social Media Streaming Gaming Facebook said it is testing an artificial intelligence moderating technology in Groups to curb conflict in posts and comments. The new AI-powered tool is called Conflict Alerts and is meant to help group administrators have more control over their communities. The AI tech will notify an admin if it spots “contentious or unhealthy conversations” so an admin can take needed action quicker. Chesnot / Getty Images For the average Facebook user, this new tool means you’ll most likely see less bickering and arguments within posts of Groups you follow, so things will be less negative, overall. Admins can use the Conflict Alerts tool to create alerts when users comment with specific words or phrases, and machine learning can spot these instances to alert an admin when they occur. The tool also allows admins to limit activity for specific people and posts. Facebook told The Verge that the machine learning would use "multiple signals such as reply time and comment volume to determine if engagement between users has or might lead to negative interactions." Facebook already uses AI tools to flag other types of content on its platform, including hate speech. According to an August 2020 Community Standards Enforcement Report, Facebook’s AI tool for hate speech was 95% accurate, compared to 89% from the first quarter of 2020. Facebook said it increased its actions against hate speech content from 9.6 million instances in the first quarter 2020 to 22.5 million in the second quarter. For the average Facebook user, this new tool means you’ll most likely see less bickering and arguments within posts of Groups you follow The social network also is working on an AI tech that can "see" photos by using raw data to let the model train itself—independently and without using an algorithm—as it views more images. The AI project, known as SEER, could pave the way for more versatile, accurate, and adaptable computer-vision models, while bringing better search and accessibility tools to social media users. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Turn Comment Ranking On or Off on Facebook How to Post to Multiple Groups on Facebook How to Get Unblocked on Facebook Everything You Need to Know About Facebook Groups How to Ban Someone From a Facebook Page How to Schedule a Post on Facebook How to Turn Off Comments on a Facebook Post How to Delete a Facebook Group How to Make a Group Chat in Instagram How to Use Reddit The 8 Best Facebook Alternatives in 2022 How to See More Friends Posts on Facebook Facebook Pages Admin Roles Explained What Does 'Ratio' Mean on TikTok? How to Limit Comments on Instagram How to Get on the Instagram Explore Page Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies