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How to Reset a Galaxy Watch Active2

Refresh your device with a reboot or return it to factory settings

By Yoona Wagener Yoona Wagener Writer, Commerce Editor Bowling Green State University Yoona Wagener is a tech editor and writer. lifewire's editorial guidelines Updated on May 21, 2022 Reviewed by Ryan Perian Reviewed by Ryan Perian Western Governors University Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. lifewire's editorial guidelines Tweet Share Email Tweet Share Email Smart Watches & Wearables Eco Tech Electric Vehicles Working From Home Headphones & Ear Buds Smart Home Smart Watches & Wearables Travel Tech Connected Car Tech iPods & MP3 Players

What to Know

Soft reset/reboot: Hold down the Home/Power key. A rebooting message appears on the display.Factory reset: Tap Settings > General > Reset or do a hard reset by entering reboot and recovery mode.You can also use the companion app to back up data and factory reset the watch. This article explains how to reset a Galaxy Watch Active2. Reboot the watch with a button push or factory reset the smartwatch with a few menu selections on the device or in the mobile app.

How Do I Reset My Samsung Active2 Watch

You might want to soft reset/reboot your Samsung Galaxy Watch Active2 to troubleshoot issues such as freezing or sluggish responsiveness. You can give your device a fresh boost in two ways: Do a reboot or manually power the watch off and on again.
Press and hold the Home/Power button until you see a Rebooting message on the watch screen.
After a few seconds, the device restarts and displays your chosen watch face.
Alternatively, manually power down and turn on your watch by pressing the Home/Power button for a few seconds and selecting Power off. Press the Home/Power button again to turn on your watch.

How Do I Factory Reset My Samsung Watch

In other cases, it might be best to factory reset rather than reboot your device. Take this step if no other troubleshooting works or you’re giving your watch to someone else. Use the watch Settings menu or your smartphone to factory reset your Samsung smartwatch via the companion app.
These steps and screenshots apply to the Galaxy Watch Active2, but the processes closely mirror other models in the Galaxy Watch lineup.

Use the Quick Panel Menu

To wipe all of your account data and preferences from the Galaxy Watch Active2, use the Quick panel menu to access the device settings. Swipe down to reveal the Quick panel menu.
Tap the Settings (gear) icon.
Go to General.
Select Reset > Back up data or Reset.

Reset From the Apps Menu

You can also access the Reset option from the Apps menu on your Watch Active2.
Swipe right until you see the Apps menu on your watch.
Tap the Settings icon.
Select General > Reset and choose your preferred reset option: Back up data first or wipe everything.

Do a Hard Reset

If you’re locked out of your watch because you forgot the device pin or it’s unresponsive, you can also perform a hard reset.
Press and hold the Home/Power button.
When the Rebooting message appears on-screen, press the Home/Power button a few times.
Use the Home/Power button to select Recovery and press and hold down the Home/Power key to reset your watch.
A Resetting progress wheel appears on the screen before the device resets to the setup screen.

Use the Mobile App

You can also use the Galaxy Wearable app (or Galaxy Watch app on iOS) to reset your watch.
Open the companion app for your Samsung Watch.
Select General > Reset.
On the next screen, tap Reset to confirm you want to delete everything from your watch.
You can also find the reset option from various other screens within the companion app, such as the About watch section, under the message Looking for something else?

What to Do Before Factory Resetting a Samsung Galaxy Watch

Before you factory reset your Samsung Galaxy Watch Active2 or a different Samsung Galaxy Watch, spend a few moments preparing your device and data with these tips. Turn off the lock screen: Go to Settings > Security and privacy > Lock > Type and select None.Back up your account data: Open the Wearable app and select Account and backup > Back up data. Select the items you’d like to preserve and tap Back up to begin.Save music and photos manually: Samsung account backups don’t cover music and photo files. Make sure you save or copy media files you want to keep elsewhere. FAQ How do I reset my step target on a Samsung Galaxy Watch Active2? You can manually adjust your step goal from the Steps widget. Tap to open the widget > swipe down and select Settings (gear icon) > Step target. Swipe up or down to modify the target and tap Done to save. Alternatively, use the Samsung Health app: Select Steps > More options > Set target > and move the slider to match your new goal. How do I turn off the voice assistant on my Galaxy Watch Active2? Disable Bixby on your Galaxy Watch Active2 from Settings > Apps > Permissions > Bixby. Move the toggle to the off position next to Accounts and Microphone. To remove the Bixby Home/Power Key shortcut, tap Settings > Advanced > Double press Home key > and reassign the shortcut to another app. How do I clear all open apps on a Galaxy Watch Active2? Press the Home/Power button or swipe right to open the Apps screen. Then tap Recent apps > Close all. You can also close an individual app by selecting the x symbol beside the name. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Reset an LG Phone How to Reset iPhone 12 (Restart & Hard Reset) How to Reset Samsung Galaxy Watch How to Turn on a Samsung Galaxy Watch How to Reset a Samsung Galaxy Watch 4 How to Reset Your Samsung Device How to Restart a Samsung Galaxy Watch How to Reset Your Apple Watch How to Connect a Samsung Galaxy Watch to Your Phone How to Factory Reset an iPhone (All Models) How to Reset Your iPad and Erase All Content How to Factory Reset a Lenovo Laptop How to Reset the iPod Touch Without Losing Your Music How to Reset Restrictions Passcode on an iPhone How to Reset Nintendo Switch How to Set Up Your Samsung Galaxy Watch 4 Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies