CarPlay Won’t Play Nice With the iPhone 13 or iOS 15 GA S REGULAR Menu Lifewire Tech for Humans Newsletter! Search Close GO News > Software & Apps
CarPlay Won’t Play Nice With the iPhone 13 or iOS 15
Many are reporting system shutdowns when trying to listen to music
By Rob Rich Rob Rich News Reporter College for Creative Studies Rob is a freelance tech reporter with experience writing for a variety of outlets, including IGN, Unwinnable, 148Apps, Gamezebo, Pocket Gamer, Fanbolt, Zam, and more. lifewire's editorial guidelines Updated on October 1, 2021 01:01PM EDT Fact checked by Rich Scherr Fact checked by Rich Scherr University of Maryland Baltimore County Rich Scherr is a seasoned technology and financial journalist who spent nearly two decades as the editor of Potomac and Bay Area Tech Wire. lifewire's fact checking process Tweet Share Email Tweet Share Email Software & Apps Mobile Phones Internet & Security Computers & Tablets Smart Life Home Theater & Entertainment Software & Apps Social Media Streaming Gaming Several users have been experiencing system shutdown issues when using CarPlay with iOS 15 or an iPhone 13, with no official word from Apple yet. Something about the iPhone 13 and iOS 15 just doesn't agree with CarPlay, as the function has begun shutting down when users attempt to listen to music. There are several reports from people on Apple Support of CarPlay switching off or restarting at this point. Apple The issue seems to be tied to playing music (via Apple Music, Spotify, etc), and the problem persists across wired and wireless connections. In Apple Support user bigja14's case, CarPlay also will shut down when ending a phone call. Over on Twitter, @AppleSupport has been suggesting that those affected try the standard restart/reinstall approach, which doesn't seem to be helping. Apple MacRumors has noted that forum user Apleeseed84 was able to get a more direct response from Apple's support, which alleges that iOS 15 specifically is the cause. This seems probable as CarPlay shutdowns are being reported in older iPhone models running iOS 15, as well, and not just the iPhone 13. Though without an official statement from Apple we can't know for sure. In the meantime, several users have been able to find their own fixes. In some instances, going into the iPhone's music settings and turning off the EG option seems to take care of the problem—though not all the time. In other cases, people have had more luck with resetting their network settings, but again, this doesn't work for everyone. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Turn Off an iPhone 13 iPhone 13 vs. iPhone 13 Pro: Which Phone is Right for You? How to Customize CarPlay and Unlock Hidden Secrets iPhone 15: News, Rumors, and Estimated Price, Release Date, and Specs How to Fix It When Apple CarPlay is Not Working iPhone 13: Release Date, Specs, Price, and News iOS 15: Release Date, Features, and Supported Devices The History of iOS, from Version 1.0 to 16.0 How to Use Siri on iPhone 13 iOS 15 Compatibility: Is Your Device Supported? How to Add Google Maps to CarPlay How to Upgrade to iOS 15 iPhone 13 Review: The Best Apple Phone for the Masses How to Factory Reset an iPhone 13 How to Fix the Most Common iOS 15 Problems How to Close Apps on iPhone 13 Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies