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Apple Extends AirPods Pro Repair Program to Three Years

Now includes support for crackling and ANC issues

By Joshua Hawkins Joshua Hawkins Freelance Technology Reporter Full Sail University Josh Hawkins is a freelance writer for Lifewire who loves writing about the latest tech and gadgets that help make people’s lives easier. As an avid gamer and VR enthusiast, he also enjoys diving deep into the technology that helps bring those kinds of experiences to life. lifewire's editorial guidelines Published on October 14, 2021 12:55PM EDT Fact checked by Rich Scherr Fact checked by Rich Scherr University of Maryland Baltimore County Rich Scherr is a seasoned technology and financial journalist who spent nearly two decades as the editor of Potomac and Bay Area Tech Wire. lifewire's fact checking process Tweet Share Email Tweet Share Email Smart & Connected Life Mobile Phones Internet & Security Computers & Tablets Smart Life Home Theater & Entertainment Software & Apps Social Media Streaming Gaming Apple quietly has extended a repair program for AirPods Pro that addresses active noise cancellation (ANC) and crackling issues. Reddit was the first to take note of the changes to Apple’s support page for the AirPods repair program, which recently has been updated to offer three years of support for AirPods suffering from crackling problems. Omid Armin / Unsplash According to the updated support page, units affected by the issue were manufactured before October 2020 and may exhibit one of a few different issues. Problems include crackling or static sounds that increase in loud environments, with exercise, or talking on the phone, and Active Noise Cancellation occasionally acting up, causing loss of bass or an increase in the amount of background noise being heard. The program initially was introduced a year after the release of the AirPods Pro, around the same time the warranty on AirPods Pro purchased at launch would expire. The new program now extends the coverage to up to three years after the original purchase date, which means users who bought their AirPods Pro at launch are covered until 2022. Sven / Unsplash If you’re experiencing any of the above issues with your AirPods Pro, you now have a little more time to get the issue resolved without having to pay anything out of pocket. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire New Apple AirPods 3 and Pro 2: Price, Release Date, Specs, and News Crackle: Watch Free Movies and TV Online How to Change AirPod Pro Tips for the Perfect Fit How Do AirPods Pro Work? How to Know if AirPods Are Real What Is Spatial Audio and How to Use It on AirPods Pro and AirPods Max How to Connect AirPods to Kindle Fire Apple AirPods Pro Review: Excellent for Apple Fans Apple AirPods Pro vs. Samsung Galaxy Buds Live: Which Noise-Cancelling Wireless Earbuds To Get? How to Check AirPod Battery Levels on an Android Phone How to Skip Songs on AirPods How Long Does an iPad Last? How to Use AirPods Pro Transparency Mode How to Use AirPods and AirPods Pro The 8 Best Wireless Earbuds of 2022 Apple AirPods 3 Review: An Audible Evolution Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies