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How to Contact Windows Live Hotmail Support

Hotmail is now Outlook.com and help is readily available

By Heinz Tschabitscher Heinz Tschabitscher Writer University of Vienna A former freelance contributor who has reviewed hundreds of email programs and services since 1997. lifewire's editorial guidelines Updated on December 15, 2021 Tweet Share Email Tweet Share Email Email Yahoo! Mail Gmail

What to Know

Check the Windows Live Hotmail status for current issues. Microsoft might be aware of a problem and working on a resolution. If your problem isn't listed, the best option for support is to go to the Microsoft Forums and select Ask a question. Then, enter your name, select Continue, enter a Title, type a question in Body, complete the CAPTCHA, and select Submit.
This article explains how to contact Windows Live Hotmail Support.

How to Contact Hotmail Support

Since Microsoft officially retired the Windows Live Hotmail email service in 2013, the old customer support website, hotmailsupport.com, now redirects to Outlook.com. If you have a Hotmail account, you can get help through the Microsoft forums. Follow these steps to get troubleshooting help for your Hotmail account: Check the Windows Live Hotmail status for current issues. Microsoft might be aware of a problem and working on a resolution. Go to the Windows Live Hotmail forum on Microsoft.com and select Sign in in the upper-right corner if you aren't signed into your account. Log in using your Windows Live Hotmail address and password. If you can't log in because you can't remember your password, recover your lost Windows Live Hotmail password through Outlook.com. Select Ask a question. To see if other users have similar problems, enter a question or keyword in the Search forum questions box. If you haven't created a Microsoft Answers profile, enter the name you want to appear with your posts, accept the terms of service, and select Continue. Enter a subject for your message in the Title section, then type your question in the Body section. Include as much information as possible. Complete the CAPTCHA and select Submit. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Forward Windows Live Hotmail to Gmail How to Access Windows Live Hotmail With Outlook How to Set Up an Incoming Mail Filter in Windows Live Hotmail How to Create a New Outlook.com Email Account How to Send Message to a Group in Windows Live Hotmail How to Report an Outlook.com Outage or Issue How to Set up Your Hotmail Signature in Outlook.com Setting Up a Vacation Reply in Windows Live Hotmail Exchanging Instant Messages in Windows Live Hotmail How to Check Spelling in Outlook How to Access Free Windows Mail in Gmail How to Reset a Lost Windows Live Hotmail Password How to Send a Photo Gallery in Windows Live Mail How to Change Your Facebook Password How to Sync Your Hotmail Account With macOS Mail SMTP Settings for Hotmail Email Addresses Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies