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How to Find Related Messages With Outlook

Find an email you never opened fast

By Heinz Tschabitscher Heinz Tschabitscher Writer University of Vienna A former freelance contributor who has reviewed hundreds of email programs and services since 1997. lifewire's editorial guidelines Updated on December 27, 2021 Reviewed by Jon Fisher Reviewed by Jon Fisher Wichita Technical Institute Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. lifewire's editorial guidelines Tweet Share Email Tweet Share Email MS Office Outlook Word Excel Powerpoint

What to Know

Open Outlook and find a message related to the one you are looking for.Right-click the message and select Find Related > Messages in this Conversation.Or, right-click the message and select Find Related > Messages from Sender. Occasionally, an email exchange gets long and complicated. Here's how to use Outlook 2019, 2016, 2013, 2010, and Outlook for Microsoft 365 to search for the original email and related messages.

How to Find Related Messages With Outlook

Outlook provides a built-in tool that quickly finds all related messages based on either the conversation or the sender. Open Outlook and find a message related to the one you are looking for. Right-click the message in the message list. Select Find Related > Messages in this Conversation. To see results from one person, select Find Related > Messages from Sender. Review the search window that contains all the related messages that Outlook found. If the email you need is included in the search results, select it to open it. Outlook can also collect entire conversations from all your folders.

Find Related Messages Not Working

If your search does not turn up related messages that you know exist, troubleshoot to resolve the issue. Outlook may not be able to find the message because it needs to be updated. Update Microsoft Outlook and try again. Performing updates is often all that is needed to fix the issue. Performing an update from within any Office application, such as Outlook or MS Word, ensures that all Microsoft Office programs on your computer are up-to-date. If updating Outlook does not work, disable add-ins. Some add-ins may interfere with the search process. To disable add-ins: Go to File. Select Manage COM Add-ins for any slow or disabled add-ins that are affecting Outlook's behavior. Make sure they are disabled and close the window. Select Options in the left pane to open the Outlook Options dialog box. Select Add-ins. Select Go to open the Com Add-ins dialog box. Clear all the check boxes, then select OK. If it's still open, select OK to close the Outlook Options dialog box. Restart Outlook and try to use the related message search again. If it functions properly, go back and enable each add-in one at a time. Then, perform a related message search after each one is enabled to determine which one was interfering with the search. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Fix Outlook Search When It's Not Working How to Export Emails From Outlook How to Forward an Email as an Attachment in Outlook How to Recall an Email in Outlook How to Streamline Conversations in Outlook How to Find All Mail From a Sender Quickly in Outlook How to Clear the Outlook Cache How to Purge Deleted Outlook Email How to Remove Paragraph Symbols in Outlook How to Purge Deleted Messages Automatically in Outlook How to Set the Default Account in Outlook Forward Multiple Emails Individually in Outlook How to Access Archived Emails in Outlook How to View Mail Grouped by Conversation Thread in Outlook How to Report Spam in Outlook How to Delete an Address From the Outlook Autocomplete List Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies