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How to Fix It When Your PS5 Wi-Fi Is Slow
Speed your system up so you can play uninterrupted
By Robert Earl Wells III Updated on February 18, 2022 Reviewed by Ryan Perian Reviewed by Ryan Perian Western Governors University Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. lifewire's editorial guidelines Tweet Share Email Tweet Share Email Consoles & PCs Xbox Buyer's Guide This article explains how to fix it when your PS5 Wi-Fi is slow. Instructions apply to the PlayStation 5 Standard and Digital Editions. Causes of Slow Wi-Fi on PS5
Symptoms of a slow Wi-Fi connection may include lag while playing online and frequent buffering while streaming video content. There could be more than one reason why your PS5 Wi-Fi is slow. Here are just a few things that can cause a bad PS5 Wi-Fi connection: Problems with your router and modem.Interference between the PS5 console and your router.Your network is overloaded.Problems with the PlayStation Network (PSN) servers or the online service you're trying to use.Problems with your console's internal hardware. If the Wi-Fi connection is slow on your other connected devices, then the problem likely lies with your wireless network. If you're having problems with the Wi-Fi only on your PS5, there are a few tricks you can try to speed up your Wi-Fi. The PS5 has an Ethernet port, so you can circumvent your wireless network and connect the console directly to your router for a faster, more stable connection. How to Fix It When Your PS5 Wi-Fi Is Slow
Follow these troubleshooting steps, then check to see if your Wi-Fi connection improves. Reboot the console. If your Wi-Fi problems appeared suddenly while using your PS5, turn off the console, then turn it back on. Make sure you completely power down the PS5; don't put the console into Rest Mode. Restart your modem and router. If you're having trouble with the Wi-Fi on your other devices, rebooting your router and modem is often the easiest fix. If that doesn't work, then you need to troubleshoot your wireless connection. Move the PS5 and the router closer together. The Wi-Fi signal gets weaker as you move further away from the router, especially if you have thick walls. Keep your PS5 in the same room as your router if possible, or consider purchasing a Wi-Fi extender. Use Sony's Fix and Connect tool. Select My online experience is poor and answer the questions to diagnose the cause of the issue and get recommendations to improve your connection. Change the PS5 DNS settings. Changing a device's default DNS settings can sometimes fix connectivity issues and improve download speeds. Set your primary DNS to 8.8.8.8 and the secondary DNS to 8.8.4.4. Optimize your Wi-Fi setup. Even if you're paying for a top-tier internet package, you can't take full advantage of it without the right equipment. Check with your ISP to find out what type of router and modem they recommend for your plan. Upgrade your internet plan. If the above steps don't help, you might need to upgrade your internet package. Check the recommended connection speed for games you want to play and test your connection speed to make sure it's fast enough. Use your PS5 when other people aren't using the internet. If upgrading your internet plan isn't an option, your best bet is to use online features during times when everyone else in your home or building isn't also trying to use the internet. Get your PS5 repaired or replaced by Sony. If you've ruled out problems with your internet connection, and you believe that there's a problem with the console itself, visit Sony's PlayStation Fix and Replace page to see if you can get your PS5 repaired or replaced for free. FAQ When someone is playing PS5, does it make the Wi-Fi slow? It shouldn’t during normal usage, but if you are downloading a lot of games and you have a data cap, your connection may have been throttled by your ISP. Does PS5 Wi-Fi connect to the 2.4 GHZ or 5 GHZ band on a router? The PS5 supports both 2.4 GHz and 5 GHz bands, and your router (assuming it supports both) chooses the best option, in theory. Gaming almost always benefits from using the 5 GHz band, but it covers a shorter range than the 2.4 GHz band and doesn’t penetrate walls as well, so in some situations, the 2.4 GHz band may be preferable. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Fix It When Your PS4 Wi-Fi Is Slow How to Fix it When Chromebook Won't Connect to Wi-Fi How to Fix the PS5 'Cannot Connect to the Wi-Fi Network' Error How to Fix Wi-Fi Connection Drops How to Fix It When PS4 Won't Connect to Wi-Fi How to Fix It When a PS5 Controller Won't Sync How to Fix Netflix Error Code NW-2-5 on Any Device Can't Connect to the Internet? Try These 10 Tips How to Fix an Xbox That Won't Connect to Wi-Fi How to Fix it When Your Wi-Fi Network Is Not Showing Up How to Fix It When Discovery Plus Is Not Working How to Connect a Router to the Internet How to Make Your PS4 Download Faster YouTube TV Not Working? Here's How To Fix It How to Fix the PS4 'Cannot Connect to the Wi-Fi Network' Error How to Fix It When Windows 11 Is Slow Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies