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How to View Mail Grouped by Conversation Thread in Outlook

Keep Outlook email conversations in order

By Heinz Tschabitscher Heinz Tschabitscher Writer University of Vienna A former freelance contributor who has reviewed hundreds of email programs and services since 1997. lifewire's editorial guidelines Updated on February 21, 2022 Reviewed by Jerrick Leger Reviewed by Jerrick Leger Jerrick Leger is a CompTIA-certified IT Specialist with more than 10 years' experience in technical support and IT fields. He is also a systems administrator for an IT firm in Texas serving small businesses. lifewire's editorial guidelines Tweet Share Email Tweet Share Email MS Office Outlook Word Excel Powerpoint

What to Know

Launch Outlook and go to the View tab. In the Messages group, select Show as Conversations.To enable conversation view: For the current folder only, select This folder. For all Outlook folders, select All mailboxes.To include the Sent Mail folder: Go to View > Show as Conversations > Conversation Settings. Select Show Messages from Other Folders. This article explains how to view your Outlook email messages by grouping conversation threads so you don't have to search for all the messages that belong to a conversation. Instructions apply to Outlook 2019, 2016, 2013, 2010; and Outlook for Microsoft 365.

View Mail Grouped by Conversation Thread in Outlook

Outlook collects messages in a conversation from multiple days and folders, then it displays them all together. Start Outlook and go to the View tab. In the Messages group, select Show as Conversations. To enable conversation view for the current folder only, select This folder. Or, to apply conversation view to all your Outlook folders immediately, select All mailboxes. Maddy Price / Lifewire

Include Your Sent Mail and Other Folders in Conversations

Set Outlook to group messages in the same folder and draw from other folders, including Sent Items. Start Outlook and go to the View tab. In the Messages group, select Show as Conversations. Select Conversation Settings. Select Show Messages from Other Folders.

How Does Conversation View Work

Conversations show as an arrow to the left of the most recent message in the conversation. To see the other messages in the conversation, select the arrow to expand the thread. Select the arrow a second time to hide the thread. Unread messages appear in bold; any collapsed conversation with at least one unread message appears in bold, too. To streamline conversations in Outlook, have Outlook remove redundant, quoted messages; for irrelevant threads, you can also delete and mute Outlook threads.

Other Conversation View Settings

The Conversation Settings menu has a few more choices: Show Senders Above the Subject: Outlook displays From: names first followed by the Subject lines in a thread. When this option is off, Subject lines are above sender names.Always Expand Selected Conversation: Outlook messages are expanded to display all the emails in a conversation when you open the conversation.Use Classic Indented View: Outlook displays threads in a list that has replies indented below the messages they answer. When this option is off, threads are shown as a flat list.

' Show as Conversations' Is Grayed Out What Can I Do

Outlook can group conversations by thread only when the emails in a folder are sorted by date. If the messages are arranged another way, Show as Conversations is grayed out and unavailable to check. To change the view to enable Conversations: Go to the View tab and select Change View. Select Save Current View As a New View. Enter a name for the view that will help you recognize the view's settings, then select OK. In the Arrangement group, select Date. Your emails are arranged in date order and you can view messages as conversation threads. FAQ How do I stop emails from grouping in Outlook.com? Under View > Messages group, deselect Show as Conversations. Messages will now appear individually in the order received or chosen, not grouped by subject.
Why would I group my emails in Outlook? Grouping your emails helps you find all the messages in a thread in one spot. Some users, especially those who receive a lot of email, find that it saves time and frustration. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Group Messages by Thread in Mac Mail Program How to See the Total Inbox Message Count in Outlook How to Hide Strikethrough Messages in Outlook How to Purge Deleted Outlook Email How to Streamline Conversations in Outlook How to Fix It When Attachments Aren't Showing in Outlook How to Save an Outlook Email as a PDF How to Access Archived Emails in Outlook How to Delete and Mute a Conversation in Outlook Grouping Conversation Threads in Windows 10 Mail and Outlook Highlight Mail Sent to You Only in Outlook How to Forward an Email as an Attachment in Outlook How to Get Alerts for New Replies in a Thread with iOS Mail How to Turn Conversation View On or Off in Gmail Sort Your Outlook Inbox by Email Account How to Search Mail in iPhone Mail Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies