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How to Use Fitbit Pay

Fitbit's contactless payment solution lets you leave your other devices at home

By Molly McLaughlin Molly McLaughlin Senior Editor & Content Strategist Molly K. McLaughlin has been a technology editor and writer for over a dozen years. She runs product reviews for Lifewire, overseeing the process from hands-on testing to publishing. lifewire's editorial guidelines Updated on May 18, 2022 Tweet Share Email Tweet Share Email Smart Watches & Wearables Eco Tech Electric Vehicles Working From Home Headphones & Ear Buds Smart Home Smart Watches & Wearables Travel Tech Connected Car Tech iPods & MP3 Players

What to Know

With compatible Fitbit device nearby, tap Account icon > select device > tap Wallet tile. Add payment card info.To pay with Fitbit at a register, press and hold left button on device for 2 seconds. Hold wrist near register. This article explains how to set up and use Fitbit Pay, a mobile payment system similar to Apple Pay, Google Pay, and Samsung Pay. Fitbit Pay works only with the company’s smartwatches and fitness bands, not smartphones.

Setting Up Fitbit Pay

To set up Fitbit Pay, follow these instructions: To use Fitbit Pay, you need a compatible Fitbit device, which includes the Ionic and Versa smartwatches and the Charge 3 fitness band. Make sure the device is nearby when you're ready to begin set up. Tap the Account icon in the top-left corner of the screen. Select your device. Tap the Wallet tile. Follow the on-screen instructions to add a payment card. You can add up to six cards to the Wallet (five for Charge 3), and set one as the default payment option. The first time you add a card to Fitbit Pay, you’ll also be prompted to set a 4-digit PIN code for your device. You’ll also need to have an unlock passcode for your phone. Next, follow the on-screen instructions to enable phone notifications. Fitbit Pay works with any retailer that accepts contactless payments. It also works with major credit and debit cards from dozens of banks and card issuers. For a list of participating banks and countries, click here.

Changing the Default Payment Card

During setup, you must choose a default card, but you can change that at any time. Tap the Account icon in the top left. Select your device. Tap the Wallet tile. Find the card you want to set as the default option. Tap Set as Default. You can store as many as six credit cards in your Fitbit Wallet.

Paying With Your Fitbit

Once you’ve set up Fitbit Pay, you can use it whether you have your smartphone on hand or not. So if you’re out taking a job and need refreshments or a snack, you can leave your phone at home. To pay with your Fitbit: At the register, press and hold the left button on your device for two seconds. Swipe to the Payments screen if it doesn’t pop up. If prompted, enter your 4-digit PIN code. Your default card appears on the screen. To pay with your default card, hold your wrist near the payment terminal. To pay with a different card: swipe up on Ionic and Versa, or tap the Charge 3’s screen, to find the card you want to use. Then hold your wrist near the payment terminal. When the payment is complete, your device vibrates, and there’s a confirmation message on the screen. Are you having trouble using Fitbit Pay? Make sure the device screen is close to the reader and tell the cashier that you’re using a mobile payment. If you still can’t get it to work, try changing the default payment card, or calling your bank.

How Does Fitbit Pay Compare to the Competition

Fitbit Pay is most similar to Apple Pay and Google Pay in that it works any place that accepts contactless payments. Samsung Pay sets itself apart since it has technology that makes it compatible with any retailer that takes credit cards. However, while Apple Pay works on iPhones, Google Pay on Android smartphones, and Samsung Pay on Samsung phones, Fitbit Pay is available only on the wrist. Apple Pay and Google Pay also have the option to send money to friends, just like you can with Venmo. You can even use Google Assistant or Siri to make peer-to-peer payments, such as “Pay Janet $12” or “Send money to Johnny.” The other difference is that Fitbit Pay stores only credit or debit cards. Apple, Google, and Samsung Pay each allow you to store loyalty, membership, rewards, and gift cards in your digital wallet. In some areas, you can also store transit passes. In other words, Fitbit Pay’s three main competitors can store most of the cards in your physical wallet. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Add a Credit Card to Apple Wallet How Does a Fitbit Work? Samsung Pay vs. Google Pay (Formerly Android Pay) What Is Samsung Pay? How to Use Samsung Pay Fitbit Charge 5: News, Price, Release Date, and Specs How to Use Google Pay on iPhone Can You Text on Fitbit Versa? How to Pay With Google Is an Apple Watch Worth It? 8 Popular Mobile Payment Apps How Does Google Pay Stack Up Against Samsung Pay and Apple Pay? How to Use Apple Pay on iPhone 13 How to Use Apple Pay on iPhone, iPad, Apple Watch How to Change Payment Method on Meta (Oculus) Quest and Quest 2 The Tech You Actually Need in a Cashless Society Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies